Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

April 27, 2017

Works perfectly. Excellent and fast customer service the one and only time I required it. Thank you.

Sfm Sales
United Kingdom
12 months using the app
Edited May 31, 2018

Simple to install makes a nice addition to our website.

J2skincare
United States
11 months using the app
April 15, 2020

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Artisans Galleria
Pakistan
11 months using the app
August 22, 2017

Great Q & A App! Fire Sale Approved!

Pix Gifts
United States
11 months using the app
June 7, 2022

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

Cardboard Cat Homes
United States
11 months using the app
September 11, 2020

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

Resolute Rambler
United States
10 months using the app
March 22, 2021

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Outdoor Kitchen Connection
United States
10 months using the app
April 13, 2020

Customer support is very helpful and fast.
Easy to talk to. Would recommend this to all users.
Help me to solve my issue within 24 hrs

Snailax
United States
10 months using the app
February 12, 2020

Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website

ohBulbs.com
United States
10 months using the app
December 17, 2018

This App is good, we got good service from the team and everything was easy using it. They respond to emails quickly and the fees are low and worthy of the product.

If you want to add the Q&A function to your website then this is the App you are looking for.

Does exactly what it says on the tin.

thank you!

Quintessential Tips
United Kingdom
10 months using the app