Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

Edited April 10, 2020

We've been using this app for years now. It's been so helpful for our customers, it's easy for our employees to utilize, and the customer support team behind this app is wonderful and very responsive! I highly recommend this app. Milan Manvar is especially wonderful and I appreciate the help updating our contact info so we can continue to use this app to the fullest.

Outdoor Fountain Pros
United States
About 4 years using the app
April 19, 2020

This app works great and helps with SEO since you're adding more updated content to your product pages. Very simple to set up and manage.

BC Racing Coilovers
United States
About 4 years using the app
April 20, 2022

This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!

The Genie Company
United States
About 4 years using the app
Edited December 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

RAKwireless
Hong Kong SAR
About 4 years using the app
November 10, 2021

App has worked perfectly for us. Easy to use and responsive. Customer service has also been very helpful.

Custom Mattress Makers
United States
Almost 4 years using the app
January 18, 2021

Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.

The Hockey Shop Source For Sports
Canada
Almost 4 years using the app
November 22, 2019

We use this app in our store at: https://mydentalwig.com/ and it's a great app that is easy to use. You can visit our store to see it in action

My Dental Wig
United States
Almost 4 years using the app
May 18, 2022

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

Wireless Place
United States
Over 3 years using the app
May 28, 2021

Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!

Jewel Rugs
United States
Over 3 years using the app
March 6, 2023

I have used this and other apps by Symprosis for years. The apps never disappoint and any time I have had an issue the customer support has always been the best.

Duramax Sheds Direct
United States
Over 3 years using the app