Reviews (157)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.

February 22, 2022

This app is great and the support is awesome. They will work with you until you´ve everything setup ;)

My Game Tables
United States
Over 1 year using the app
February 19, 2021

This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!

Roof Top Overland
United States
Over 1 year using the app
January 2, 2023

Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!

LionParts
United States
Over 1 year using the app
April 3, 2020

Works Great, when needed if at all the developer will reach back out and triple check that your plugin for shopify is working properly.

Fusion Decals
United States
Over 1 year using the app
June 25, 2020

Great support and easy to use. We've been working with these guys for many years across each of our stores.

Air Kayaks Direct
Australia
Over 1 year using the app
April 19, 2020

This app works great and helps with SEO since you're adding more updated content to your product pages. Very simple to set up and manage.

BC Racing Coilovers
United States
Over 1 year using the app
July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Pet Junkie
United States
About 1 year using the app
January 30, 2018

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO.

Amazon publishes their customer questions so you should be doing this also.

Hollywood Mirrors
United Kingdom
About 1 year using the app
August 17, 2020

Very nice and instant support and not expensive.
I will recommend to small business or who sell some products that may have many professional issues.

arylic
Hong Kong SAR
About 1 year using the app
Edited April 17, 2021

We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today

CLICHAIR.CH beauty & care products
Switzerland
About 1 year using the app