Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
Refine
-
By rating
Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!
Excellent app, developer extremely helpful. Customers use it all the time! 5 Stars!!
This app is so easy to install. Our customers love this app! The Questions are pouring in every day. It really helps us understand what content is missing in our descriptions and make it easier for our customers.
When you answer a question, you can also reply directly to the customer and then post the answer. The content is searchable by google.
I'd recommend the pro plan, so you can benefit by their excellent customer service. We used this company for the Google trusted store app too. FANTASTIC!
This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.
I do not add many applications to my Shopify template due to slowing down my load time but this application is worth the load time and customer support is excellent.
Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.
Simple app to use, easy to install, does what it needs to and the service from the team was second to none.
Great app. Does the job well, easy to work with.
I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!
Cette app a modifié la typographie de notre site