Reviews (157)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.

Edited August 16, 2017

Amazing!!! I was looking for something like this for some time. Love it! great way to educate customers and to provide a top notch customer support! Thanks

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
3 months using the app
Edited December 16, 2021

We were having problems uploading the feed files but Milan showed us to fix this. After that, it was a breeze!!

NoOdor.com
United States
3 months using the app
January 26, 2022

Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.

Jack Oliver Golf
Australia
3 months using the app
June 6, 2019

Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.

House of Isabella AU
Australia
2 months using the app
April 2, 2020

Great app. It´s really easy to use and his customer atention is good as well!
It´s really usefull and more clients see the questions.

SaludVida México
Mexico
2 months using the app
May 24, 2021

Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.

S U N C H I L D ®
United States
Over 4 years using the app
November 10, 2022

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

SpeedyVite®
United States
About 2 months using the app
September 15, 2020

great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.

Grayboe
United States
About 2 months using the app
March 11, 2018

Really impressed with this app. We stock some technical products and have had three usage questions already - now published on the site. Great for new content.

Tidyhydro
United Kingdom
About 2 months using the app
September 28, 2016

Prompt support. A great app. Been able to answer a few questions that others can see and decide about their purchase. Works perfect for my product and I'm very surprised to see how detailed a customer can get, which is great!

Theblacksteel
India
About 2 months using the app