Reviews (151)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement by allowing product-specific questions on product pages, which also boosts SEO with new content. They appreciate its easy installation, seamless integration, and customization options. The flexibility to answer queries publicly or privately is a plus. Performance is described as reliable and user-friendly, with a responsive support team that efficiently assists with issues and customization needs.

August 22, 2016

We have tested all of the top Q&A apps, and this is by far the best, in terms of quality and price. Not only is the app awesome, it is backed by highly motivated developers who respond in minutes, and implement changes in days. You can't get any better support than this!

Aquabliss
United States
About 1 month using the app
August 24, 2016

We've been thrilled with this app. It's increased our ability to capture emails, answer important questions, and -- best of all -- it has resulted in a marked increase in our sales. Customer service from the app developer has been fantastic. Highly recommended!

Teslaccessories Com
United States
About 1 month using the app
February 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Fountainful
United States
About 1 month using the app
April 12, 2018

Although I've not yet launched, I felt it important to state how proactive and helpful Amit has been in customizing the look of this app in my store. This is an extremely important, and usually painful, task for any Shopify store owner. His willingness to make changes for us has been a huge help. Bravo!

Hunt And Gather Shop
United States
About 1 month using the app
March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Stahlcar Scan Tools
New Zealand
25 days using the app
March 23, 2022

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

SunjoyGroup
United States
24 days using the app
December 12, 2019

Answering inquiries is fast and polite.
The problem has been solved. Thank you very much.
The app is easy to use in Japan.

アーカムショップ本店
Japan
24 days using the app
October 25, 2021

Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.

shopena-inc
United States
17 days using the app
November 14, 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Tomahawk Power
United States
13 days using the app
March 31, 2024

I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392

I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!

Health Orchard
United States
12 days using the app