Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
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i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely
Cette app a modifié la typographie de notre site
I used this app for few weeks and found it adds + 15 sec to page load time. Test on your website before deploying.
Hi,
I acknowledge that there was an issue for about 6 hrs on our servers of this app only.
We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.
Otherwise, our apps are known to be best for loading and performance.
I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.
I apologise and regret the inconvenience it might have caused.
Amit
CEO, Simprosys InfoMedia.
They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and unacceptable. They refused to fix this for free. Amit then thanked me for my one star review so that "people don't take them as crooked up reviews" He wrote me in an e-mail, "I am glad, I did not provide free customization of other app to the people like you who want everything for free despite knowing that opposite person puts his or her time and resources which have their own costs... " I have no idea what this means. The company offered to help me, all I asked was them to fix the "Ask a Question" button, which they installed, and then wanted $40 to fix.