SMPS Product Question & Answer
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Highlights
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
August 4, 2016
Languages
English
Categories
FAQWorks with
mailchimp, klaviyo, Product Q&A, FAQs'Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.
- Simplified dashboard with an overview of all the questions and its synopsis
- Get notified via email and quickly respond to product related queries
- Create & manage FAQ page which benefits in improving organic performance
- Theme friendly and customisable Q&A widgets for your online store
- Integrate askers' mail list with MailChimp and Klaviyo
Pricing
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99/month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99/month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integration
- Advanced Response Template Editor
- Widget Translation
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99/month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99/month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integration
- Advanced Response Template Editor
- Widget Translation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
260 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to streamline customer queries and enhance product descriptions. It's praised for its user-friendly interface, seamless integration, and customizable Q&A and FAQ features. Many commend the support team's efficiency and the app's affordability. It's been beneficial in reducing customer service workload and improving SEO. It's highly recommended for its excellent customer service, ease of use, and value addition to product pages.
This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.
I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392
I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!
Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.
About this app
Launched
August 4, 2016
Languages
English
Categories
FAQWorks with
mailchimp, klaviyo, Product Q&A, FAQs'Built by Simprosys InfoMedia
About Simprosys InfoMedia
4.9 average rating
8 years building apps for the Shopify App Store
B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN
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