Customer support
Product Questions and Answers

Product Questions and Answers

by Simprosys InfoMedia

Helps you create Product Specific FAQ Section on Product Pages

4.8 of 5 stars(135 reviews)
Free plan available
Add app

Auto SEO of Product Pages

When ever you answer a new Question, Question and Answers are Published on Product Page HTML. That improves SEO of Product Pages

FAQs for Future Customers

Questions asked by Past visitors and their Answers help future customers as FAQs for future Visitor.

Add Asker's Email to MailChimp

Asker's Emails are synced to your Email List on MailChimp.

About Product Questions and Answers

How it works:-

  1. App Allows your visitors to ask questions about your products from product pages. You get question notification and link to question page via Email to your preferred email ID.
  2. You can specify notification email ID which can be of any person, either your own or of Support Person.
  3. Once the question is answered, it can be either published or hidden from the product page.

How will this app benefit you?

  1. The published answer will add fresh content to product pages will improve SEO of respective product pages.
  2. With Each newly published answers, page content will improve, customers will get more details information about concerns they may have.
  3. Admin can also add FAQs, so no need for any other FAQ App. Plans

Integrates with

  • mailchimp,
  • klaviyo

Media gallery

Support

Pricing

Standard

Free

  • Visitors Can Ask from Product Pages

  • Hide/Publish Question and Answers.

  • Answers sent to Asker via Email

  • Better for SEO

  • Limit - 15 Answers/Month

Unlimited

$1.99/month

  • Free Plan +

  • Answer Unlimited Questions

Pro Plan

$4.99/month

  • Unlimited Plan +

  • View Askers' Email IDs

  • Add Askers to Mailchimp List

  • Advanced Response Template Editor

  • Priority Support

  • Language Translations

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
 Based on 135 reviews

  • 5 of 5 stars
    90% of ratings are 5 stars
    (122)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (5)
View all 135 reviews

Most recent reviews

SHERATIQUE

Rating
5 of 5 stars
Last edited
January 19, 2020

UPDATED: The support team reached out to me and they attempted to fix the situation. They offered me a free upgraded service. Overall, the app looks great on my website and I recommend you to try it!!

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My website is English-Arabic, so I needed to translate the content, and I did using a 3rd-party app, but I couldn't translate everything. I asked the support team to integrate with my translation app, they instead advised that when I upgrade my plan, I will be able to translate the content.

So I upgraded just to realize that I CAN NOT translate, instead I can ONLY REPLACE the content, which means I can only use ONE LANGUAGE!!

I felt SCAMMED and I asked them to find a solution for me .. they said they will .. it's been a week now and I got no response.

I'm going to uninstall the app soon!!!

RAKwireless

Rating
5 of 5 stars
Last edited
December 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

アーカムショップ本店

Rating
5 of 5 stars
Posted
December 12, 2019

Answering inquiries is fast and polite.
The problem has been solved. Thank you very much.
The app is easy to use in Japan.

View all reviews