SMPS Product Question & Answer

SMPS Product Question & Answer

Free plan available
Rating (4.9)
Reviews

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

August 4, 2016

Languages

English

Categories

FAQ

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
  • Simplified dashboard with an overview of all the questions and its synopsis
  • Get notified via email and quickly respond to product related queries
  • Create & manage FAQ page which benefits in improving organic performance
  • Theme friendly and customisable Q&A widgets for your online store
  • Integrate askers' mail list with MailChimp and Klaviyo

Pricing

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99/month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99/month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integtation
  • Advanced Response Template Editor
  • Widget Translation

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99/month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99/month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integtation
  • Advanced Response Template Editor
  • Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

256 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration. It's praised for enabling direct customer engagement on product pages, reducing customer service workload, and improving SEO. Merchants value its customization options and affordability, with some attributing increased sales to its use. The app's professional and responsive customer service is also highly commended.

Edited September 11, 2023

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.

I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.

Gaxago
South Korea
13 days using the app
June 20, 2023

Great support with installation. I use this app on another website and have always found it easy to use and fulfills our needs, so opted to use it again.

The Puppet Store
United States
7 days using the app
March 6, 2023

I have used this and other apps by Symprosis for years. The apps never disappoint and any time I have had an issue the customer support has always been the best.

Duramax Sheds Direct
United States
Over 3 years using the app

About this app

Launched

August 4, 2016

Languages

English

Categories

FAQ

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Built by Simprosys InfoMedia

About Simprosys InfoMedia

5.0 average rating

8 years building apps for the Shopify App Store

B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

Support

Send a message

support@simprosys.com

More apps like this

5.0 out of 5 stars 1072 total reviews Free
Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot
4.9 out of 5 stars 408 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.6 out of 5 stars 1317 total reviews Free plan available
Easy FAQ page creation, centralized customer service