SMPS Product Question & Answer

SMPS Product Question & Answer

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (262)

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
  • Simplified dashboard with an overview of all the questions and its synopsis
  • Get notified via email and quickly respond to product related queries
  • Create & manage FAQ page which benefits in improving organic performance
  • Theme friendly and customisable Q&A widgets for your online store
  • Integrate askers' mail list with MailChimp and Klaviyo
Highlights
Use directly in Shopify admin
Works with the latest themes

Launched

August 4, 2016

Languages

English

Categories

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Pricing

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99 / month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99 / month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integration
  • Advanced Response Template Editor
  • Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (262)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

July 16, 2024

Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.

wedoskin
Canada
About 1 month using the app
April 4, 2024

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

Woodline USA
United States
About 6 years using the app
May 3, 2024

Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

Shriram Associates
India
2 months using the app

Support

Simprosys InfoMedia can answer any questions you have about SMPS Product Question & Answer.

Developer

Simprosys InfoMedia

B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

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