Simple Bundles & Kits

Simple Bundles & Kits

Reviews (462)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting average order values and simplifying inventory management with its customizable bundling options. It integrates seamlessly with Shopify, enhancing product pages and checkout processes. The interface is user-friendly, and the support team is noted for their quick and helpful responses, assisting with customization on both free and paid plans. Merchants value the app for its comprehensive features, reliable performance, and excellent customer support, making it an effective tool for bundling strategies.

March 19, 2024

Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.

Hugs of Nature
United Kingdom
13 days using the app
Freshly Commerce replied April 2, 2024

Thank you for your lovely review! We've passed on your message to Shadia. 🥰

January 16, 2024

Simple Bundles truly makes everything easy. We've used another app before that was horribly complicated, hard to understand how it works and thus made more problems than it solved. Simple Bundles now meets exactly our needs, is easy to understand, is 100% reliable - and last but not least: it has a super fast, friendly and really competent support team! I would warmly recommend it.

OEL Berlin B2B
Germany
About 2 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review and recommendation! 🤩

Edited April 24, 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Nation Athletics Bjj
United States
5 months using the app
Freshly Commerce replied April 2, 2024

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

Edited April 25, 2024

Great bundle app! Awesome customer support! Highly recommend :)

Shonen Society
Australia
4 months using the app
Freshly Commerce replied April 17, 2024

Thanks for letting us know! We've already processed the refund. 😄 To clarify, app charges are associated with the start of your Shopify billing cycle, so some app charges may still appear on your following bill even after you uninstall the app.

December 28, 2023

I think this is a really great option. I chose to install Simple Bundles 2.0, and it works really well. I had a few specific things I wanted to change in terms of format, and the team stepped right in and edited code on our site to make it work the way I wanted it to. They were very responsive and super helpful, which I appreciated. My only issue is that some edits to your infinite bundle cause all of the options you've created to be reset. I couldn't figure out how to avoid this, so a few times, I had to rebuild the entire bundle, which took some time because I had a lot of options. So my lesson learned was to double-check my work to avoid typos and weird issues, so that I didn't have to edit or redo anything. But that's a minor inconvenience for the flexibility this app offers my customers.

Calamityware®
United States
23 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review as well as your feedback on infinite options bundle editing!

October 30, 2023

Very fast kind support service, making basic code changes in order to fit the shops needs. Bundle Options are also good.

HealthyMass GmbH
Germany
3 months using the app
Freshly Commerce replied November 5, 2023

Thanks for your great review!

April 12, 2024

It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.

Chester & Co.
United States
23 days using the app
Freshly Commerce replied April 17, 2024

Thanks for your review!

December 27, 2023

The app works very well. What I like most about it is that I have a lot of options without having to pay the most for it. I had some issues at first, but their support has been very fast to help me and thankfully, my bundled products are now ready to go leaving me one step closer to going live with my new site very soon.

Misty's Suds On Wheels
United States
22 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review! 😊 Let us know if we can help with anything else.

January 13, 2024

This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.

Green Spa Hawaii
United States
4 months using the app
Freshly Commerce replied March 11, 2024

Thanks for taking the time to write a review! 🌷

March 27, 2024

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

Steal Street
United Kingdom
About 2 months using the app
Freshly Commerce replied April 2, 2024

Thanks for your 5-star review! 🌷