SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (551)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales with effective bundle options and its seamless Shopify integration. It supports various bundling types, from simple to complex, and simplifies inventory by linking bundle stocks to original products. Merchants praise its easy setup and reliable performance. The customer support is noted for its quick, personalized assistance and useful resources like videos and guides, enhancing user satisfaction and efficiency.

Edited March 16, 2022

The app is easy to use and the customer service response is very prompt. The low rating is only to warn businesses that use the profit margin and cost of goods sold reports. Every time a bundle is sold, both the cost of the bundle and the cost of the items are reported for cost of good sold and profit margin. Thus, duplicating the numbers and skewing the reports. If you don't use these reports at ...

Everyday Wines
United States
9 days using the app
Freshly Commerce replied April 3, 2022

Thanks for your review—we understand your concern. We documented these limitations in our help docs and have also introduced a "Separately-priced items" bundle that will ...

Edited April 13, 2022

Stumbled to this app in the Youtube and gave it a try. We are a team in Japan and it is so simple that even Japanese people not knowing that much English were able to understand it. Team's support level is beyond expectation. Fast and focused. One e-mail and they are telling you everything you need to know. Even got a video created just for my request on testing app before publishing to customers ...

エシカルコンビニ
Japan
9 days using the app
Freshly Commerce replied April 14, 2022

Thanks so much for your review and your kind words! 💖 Please don't hesitate to reach out to us if we can help with anything else!

May 29, 2024

Amazing customer support! When we submitted our ticket it said it could take up to 24 hours for a response but we received help within minutes. The team was so quick and helpful - they truly have the best support team. So happy with this app so far.

Lash Line
Canada
6 days using the app
Freshly Commerce replied October 17, 2024

Thank you so much for the kind words! We're so happy to hear you're enjoying the app, and we’re here whenever you need us! 🤩

March 13, 2024

I love this app so far. It is so easy to create the bundles, set the prices, etc. I highly recommend the app b/c the customer service is phenomenal. My questions were answered very quickly and thoroughly.

SMALL PACKAGES
United States
8 days using the app
Freshly Commerce replied April 2, 2024

Thanks for your lovely review! 😊

August 21, 2023

I have had the best customer service with this app! They have been extremely helpful, kind, understanding and patient while I have asked numerous questions while setting up my Shopify store. Customer service is everything when it comes to doing things online. I absolutely recommend this app for anyone wanting to do bundles in their store. I too, like other reviewers, wanted to put multiple pieces ...

happysoulvibrations
United States
7 days using the app
Freshly Commerce replied August 31, 2023

Thanks so much for your thoughtful review. 🌷 We'll pass on your kind words to our amazing support team!

Edited November 11, 2021

The app is really well thinking but if you manage your inventory with a CMS like QB Commerce the inventory will always get at 0 since QB will sync the inventory he has and that is not the one coming from Shopify. Also when a bundle is sold, in the invoice, you will have all the product that the bundle contain at 0$. That can be an issue if your bundle contain 10-15 products because it does big ...

Growers & Co.
Canada
7 days using the app
Freshly Commerce replied November 18, 2021

Thanks for your thoughtful review and for sharing your feedback! Simple Bundles works well with 3PL software that integrates with Shopify inventory. Since you're using ...

May 26, 2024

Highly recommend this app for bundles.

It is simple to use and their customer service help is great if you are unsure of how to do something. They will walk you through it and solve any issues you might have.

One limitation it has is that your bundle must be the same total, so you can't mix and match with different priced items, unless they are within one group.

Chunky Dave's Peanut Butter
Australia
5 days using the app
Freshly Commerce replied October 17, 2024

Thank you so much for your recommendation! We're happy to hear it.

We also appreciate your feedback on the bundle pricing limitation, and we'll continue working to improve ...

February 11, 2024

Wonderful customer service and easy to use app. Thank you!

ShalvaTea
United States
7 days using the app
Freshly Commerce replied March 11, 2024

Thanks for sharing your experience with our team and for your 5-star review! 🤗

November 8, 2023

Overall great experience. Customer support is knowledgeable and eager to solve any problems you may have. One thing to note is that Simple Bundles does not seem to work with a drawer-style cart (at least in my case). It needs a POST request and does not use AJAX through JavaScript to add the items to the cart. Therefore the page needs to reload and show the cart page for the app to work properly. ...

Neil's Real Deal
Canada
7 days using the app
Freshly Commerce replied November 16, 2023

Thanks for your thoughtful review and feedback. 🙌 We've already made a note of this for our product team.

August 2, 2023

We found it really easy to create the exact bundles we needed with this app, which is super straightforward to use and edit. When we did need help, the customer service team was incredible. 10/10 recommended!

Izmi
United Kingdom
7 days using the app
Freshly Commerce replied August 31, 2023

Thanks so much for taking the time to write us a review. 😊