Pro Edge Paintball
Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.
PB Express Liquor
This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.
We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!
Extremely simple to use and set up. Exactly what we needed for our store. If you already use some type of shipping insurance somewhere else, this is the perfect solution for setting up your own fees your customers can pay for to insure their package.
Blackwell's Wines & Spirits
This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.
We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.
My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10
Drinking Well Co.
Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!
My software can't be used, customers can't use this service, the first contact customer service can't give a solution, they will say that the service will be updated, the second time I contact customer service, there is no reply .After a short period of time, the account manager found me. With his help, I solved the problem smoothly and in a timely manner, and now I can use it normally.
Support was very attentive and the developers integrated the app into our theme quickly. Highly recommend!