Reviews (358)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
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Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3
I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3
Hey there,
Thank you for being a loyal user for the past 5 years!
We're thrilled to hear that our support team could assist you quickly with your switch to Shopify 2.0. Your satisfaction is our top priority, and we appreciate your kind words and support!
Should you need anything else, do not hesitate to reach out!
Cheers!
Quick and easy to install and configure. Does exactly what we need (and probably a lot more too). Responsive, helpful support.
Hi there,
We're thrilled to hear that you found Sky Pilot quick and easy to install and configure, that's exactly what we aim for - it's great to know it meets your needs perfectly!
Please feel free to share with us any additional insights or suggestions you have – they greatly help us to keep refining our services!
Thank you once again for your 5-star review!
Cheers,
The Shop Circle Team
Paul was extremely helpful and knowledgeable; gave me invaluable advice and reassurance. Great to know that in this day and age we can actually speak to a real person ! I am going forward with the “growth plan “ safe in the knowledge I have tech support all the way. Thank you Paul !
Hey there,
We're truly grateful for your heartwarming review! It's great to hear that Paul was able to provide you with the assistance you needed. We're glad that the personal touch we strive for has been noticed and appreciated!
Thank you for taking the time to share your experience - your feedback is instrumental to our continuous efforts to deliver excellent service and product improvements.
Best,
The Shop Circle Team
My issues and concerns with my customer service rep, Cherose was addressed and handled with care. My problems were solved.
Hello,
We really appreciate your feedback and are thrilled to hear that your concerns were addressed to your satisfaction by our customer service representative, Cherose!
Providing excellent customer support is something we strive for and we're glad we could help solve your problems!
Please do let us know if you need anything else!
Best,
The Shop Circle Team
It's very easy to manage files within Sky Pilot. I was able to add, replace and remove files for my digital products in minutes.
Hi there,
Thank you for taking the time to leave us such a fantastic review!
We're delighted to hear that you found file management within Sky Pilot to be easy and efficient - your positive words truly motivate us to continually deliver a smooth and user-friendly experience!
If there is anything else that we can do for you, please let us know!
Best wishes,
The Shop Circle Team
The app works well for us so far, and has all the features we have had a need for. I mostly decided to leave a review to say how helpful their customer service has been. I have reached out three times and all three times they were wuick to respond, polite and very helpful. Would reccommend.
Hello,
We're thrilled to know that our app is serving you well and meeting your needs!
Thank you for appreciating our features! Our customer service team will be absolutely delighted to hear your positive comments, and it's great to know that we've succeeded in providing quick, polite, and effective assistance each time you reached out!
Should you need further assistance, we're just a message away!
Thanks again!
Cheers!
When you have a great app and your offer equally great service... Thank you Sky Pilot for making my life easier.
Hey there,
Thank you for your wonderful feedback and the 5-star rating! We're ecstatic to know that Sky Pilot has made your life easier - that's exactly what we aim for!
Just know, we're here if you need any assistance or have any suggestions!
Thanks again for being an amazing Shop Circle customer - your feedback truly matters to us!
Warm regards,
The Shop Circle Team
Paul was super kind and right away knew my problems how we can solve them. Ready to rumble with Sky pilot now. Seems like a super helpful and making it happen - team.
Hello,
Thank you for your kind words and the 5-star rating; we're absolutely delighted to hear positive feedback about Paul and our team! Your feedback plays a crucial role in our continual strive for excellent customer service!
Should you need any more assistance or have any questions in the future, please do not hesitate to reach out to us!
Best,
The Shop Circle Team
Excellent customer service with speedy replies. Great starter plan & simple interface!
Hello,
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience with our app; our team will definitely be happy to read what you wrote!
Your satisfaction is our priority and your review reaffirms the hard work we put into delivering great service. If there is anything else that we can do for you, please let us know!
Thanks once again and happy selling!
Best,
The Shop Circle Team
Great APP. Perfect. I’m using it to send txt file and it works as should be. I recommend it.
Hi there,
Thank you for your fantastic review and the full 5-star rating; we're thrilled to know that our app is serving you well!
We sincerely appreciate your feedback and welcome any further suggestions, which can assist us in maintaining excellence and improving our services!
Best,
The Shop Circle Team