Reviews (385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.

February 15, 2025

A Heartfelt Thank You to Sky Pilot!

I am beyond grateful for Sky Pilot—an app that has completely transformed the way I deliver digital products to my customers. From the very first moment, I felt the seamless integration, effortless automation, and incredible reliability that this app provides.

What I Love the Most:
✔️ Instant & smooth file delivery – no headaches, no delays!
✔️ User-friendly interface that makes everything easy and intuitive.
✔️ Outstanding support – truly kind and caring people behind the scenes.

This isn’t just an app—it’s a gift that allows me to share my work with the world effortlessly. It embodies the true spirit of giving and receiving, making digital transactions feel natural, smooth, and meaningful.

To the Sky Pilot team: thank you from the bottom of my heart for creating something so valuable. Your work makes a difference, and I send you all my gratitude, love, and appreciation. ✨

If you’re looking for the perfect digital delivery solution, look no further. Sky Pilot is the one!

universeloves
United States
13 days using the app
Sky Pilot replied February 17, 2025

Hi,

Thank you so much for your incredibly kind words!

We’re thrilled to hear that Sky Pilot has made such a positive impact on your digital product delivery. It means the world to us to know that our team and features have helped make your process smoother and more meaningful. Your appreciation truly motivates us to keep improving and providing the best experience possible!

If you ever need anything, we’re here to help; thank you again for the heartfelt review!

Best,
The Shop Circle Team

November 28, 2024

Amazing support

Nahalatenu
Israel
7 months using the app
Sky Pilot replied December 9, 2024

Hi there,

We're thrilled to hear that you've had an amazing experience with our support team; at Shop Circle, our priority is ensuring the best possible service to you and we're so glad we hit the mark!

Your feedback helps us keep up our high standard of service - thank you once again!

Best regards,
The Shop Circle Team

January 24, 2025

Very helpful support. I was still on the fence about purchasing a paid plan and they gifted me an extra amount of storage to trial. Thanks alot :)

My Store
Australia
15 days using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you for sharing your experience!

We're so happy to hear the extra storage helped you make your decision it's great to know that our support made a difference!

We're here if you need any further assistance!

Best,
The Shop Circle Team

January 2, 2025

As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!

My Store
United Kingdom
14 days using the app
Sky Pilot replied January 20, 2025

Hello there,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful!

Efficiency is what we strive for, and it's nice to know we hit the mark for you. We always ensure our team is ready and willing to help you out when you need it!

If there is anything else that we can do for you, please let us know!

Best Regards,
The Shop Circle Team

Edited February 4, 2025

The support is great. Always quick and accurate.

Tamara Kate
Canada
3 months using the app
Sky Pilot replied December 9, 2024

Hello,

We appreciate you taking out the time to leave us a 5-star rating and for sharing your positive experience with our app; we are thrilled to hear that you found the setup process to be easy and our support team responsive and rapid!

We endeavor to deliver the best service possible, and hearing feedback like yours makes us very proud!

If there is anything else that we can do for you, please let us know!

Best regards,
Shop Circle Team

December 21, 2024

Great customer service!

thebrandarchive
Belgium
15 days using the app
Sky Pilot replied January 20, 2025

Hi there,

Thank you for sharing your positive experience with our customer service! We're thrilled to hear that you're satisfied with the help you've received from our team; your kind words truly mean a lot to us.

Remember, we're always here to assist you whenever you need us!

Best Regards,
The Shop Circle Team

December 19, 2024

I wasnt sure if I wanted to upgrade just yet and do the full 400 yearly payment plan they have luckily I chatted with someone from their team and they gave me an extra 250mb! Which helped me get my first product up and going! Im now going with the full plan! Super helpful, very fast response time, and very kind!

MXH
United States
12 days using the app
Sky Pilot replied January 20, 2025

Hey there,

We're thrilled to hear about your positive experience with our team; it's great that you found the chat helpful and decided to go for the full plan!

We aim to provide every customer with quick and efficient service, so we're glad that you appreciated our prompt response and kindness. Your feedback is crucial to us as it helps us continually offer top-notch service.

If there is anything else that we can do for you, please let us know!

Best Regards,
Shop Circle Team

November 15, 2024

this app is brilliant

Sonder
United Kingdom
5 months using the app
Sky Pilot replied November 22, 2024

Hey there,

We're thrilled to hear that you find our app brilliant - it's wonderful to know that our app meets your needs, and your positive feedback truly made our day!

If there is anything else that we can do for you, please let us know!

Best,
The Shop Circle Team

February 4, 2025

Everything went great. I was able to get the help i needed. Thank You.

Ai profit path
United States
2 days using the app
Sky Pilot replied February 17, 2025

Hey there,

Thank you for sharing your experience!

We're so glad to hear everything went smoothly and that you got the help you needed.

If you ever need anything else, don't hesitate to reach out!

Best,
The Shop Circle Team

November 7, 2024

Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!

woollentwine fibrestudio
Germany
9 months using the app
Sky Pilot replied November 15, 2024

Hi,

We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation!

We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help!

Best,
The Shop Circle Team