Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They appreciate its automation capabilities, especially for selling digital products like e-books. The app's customization features and misuse alert system are also valued. It's seen as cost-effective, offering good value for storage size. Additional features such as customer account integration, subscription handling, and professional digital product delivery enhance the customer experience.

April 29, 2024

I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.

Wired Education
New Zealand
9 days using the app
Corknine Development replied April 30, 2024

Hello there,

We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience.

Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction.

We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service.

Please don't hesitate to reach out if you need any further assistance. We're here to help!

Best wishes from the Shop Circle team.

January 4, 2024

Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is quick, friendly and efficient.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
Over 7 years using the app
Corknine Development replied January 5, 2024

Hello,

It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently.

Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you.

Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity.

Best regards,

The Shop Circle Team

February 27, 2024

Super excited for this! They are very responsive and have a legit digital download platform!

Island Mana Designs
United States
16 days using the app
Corknine Development replied February 29, 2024

We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.

Thanks again for taking the time to review Sky Pilot!

Best regards,
The Shop Circle team

February 8, 2024

Easy integration and awesome customer support

Lysandras
India
About 1 month using the app
Corknine Development replied February 15, 2024

Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.

We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.

If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.

Best Regards,
The Shop Circle team

April 23, 2024

Had to write a review for the amazing experience with Sky Pilot and the team!! Had a great onboarding call with Alessandro to answer all my questions and migrated instantly from my old digital downloads app. Customer support is incredible and the app itself is the most solid in the market. If you are looking for a stable, highly customizable app to deliver your digital products this is it.

Visual Packs
Spain
4 days using the app
Corknine Development replied April 29, 2024

Hello,

We're elated to hear that you're finding our Sky Pilot app to be solid and beneficial for your business! It is wonderful to know that your onboarding process with Alessandro went smoothly, and he was able to address all your inquiries. We strive to deliver unbeatable customer support, and your words of appreciation truly make our day.

We agree, Sky Pilot is an optimal tool for delivering customizable digital products effectively. Your positive review just confirms that we're on the right path. Feedback like yours motivates us to keep doing our best.

Thank you for your amazing 5-star review. We look forward to continuing to serve you.

Best,
The Shop Circle Team

January 31, 2024

With Sky Pilot we found a Plug-In that has all the Things we were looking for. Pricing, free order, automatic order by product, massemail for updated products, very nice user interface und the customer support was perfekt. We've been using it for 3 Months now and we had no problems at all

Bara Studio
Germany
2 months using the app
Corknine Development replied February 2, 2024

Hello,

Thank you for your glowing review! We are thrilled to hear Sky Pilot has all the features you were looking for. Your feedback about our pricing, product order automation, mass email for product updates, and user interface truly encourages us.

It's fantastic to know our customer support has been perfect in your experience. Our team works tirelessly to ensure our users can navigate our app with ease and have their issues addressed promptly.

We are incredibly grateful for your feedback and the fact you've had no issues in the past three months. That's exactly what we aim for! Still, remember we are always here to support you in case anything crops up.

Your feedback matters to us. It helps us continue improving our services.

Thank you once again,
The Shop Circle Team

March 21, 2024

i really recommend this app since this is easy to use and we can get free space for testing, thanks to the customer support name Harris btw. Thank you very much

Better Me V2
Indonesia
6 days using the app
Corknine Development replied March 23, 2024

Hi there,

We're ecstatic to hear that you're having a positive experience with Sky Pilot - Digital Downloads and that you're finding our app easy to use! It's great to know that you're making the most of our testing facilities and we're thrilled that Harris could provide the assistance you needed.

Your kind words and 5-star rating really mean a lot to us. Your feedback plays a significant role in helping us continue to improve our app and serve you better.

Thanks so much for taking the time to leave this review, and for recommending our app.

Best wishes,

Shop Circle Team

January 11, 2024

Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!

TheWitchesCircle
Cyprus
About 1 year using the app
Corknine Development replied January 15, 2024

Hi there,

Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you're pleased with the Sky Pilot app and the level of customer support we provide.

Your positive words about our customer support team truly highlight the dedication and commitment they bring in ensuring our customers are satisfied. We are incredibly glad to know that you've had a great experience with us, and we really appreciate your high recommendation of SkyPilot.

We value such feedback and it helps us greatly to continue enhancing our services and app features. If you ever need any further assistance, please don't hesitate to connect with our support team. We're always here to help.

Best wishes,
The Shop Circle Team

March 15, 2024

App is working great and I love the way it integrates with my shopify theme. Looks very professional.

NJ Wellness
United States
6 days using the app
Corknine Development replied March 17, 2024

Hi there!

We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!

Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.

Many thanks from the Shop Circle team.

February 1, 2024

The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.

Big Ideas Box
United Kingdom
About 2 months using the app
Corknine Development replied February 7, 2024

Hello,

We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users.

Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts.

Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs!

Best Wishes,

Shop Circle Team