Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

December 7, 2023

I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.

Jazzduetshop
United States
Over 4 years using the app
Corknine Development replied December 11, 2023

Hi there,

We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries.

Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience.

Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review.

Regards,
The Shop Circle Team

January 30, 2024

Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try.
I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear.
I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!

Science with Mrs. Barton
United States
1 day using the app
Corknine Development replied February 2, 2024

Hello,

It's absolutely heartening to read such a positive review from you. We're thrilled that you found our support to be top-notch. Our team, including Đanin and Alessandro, always strives to deliver swift and accurate assistance, and we greatly appreciate your acknowledgment of their dedicated efforts.

It makes us incredibly happy to know that you have been able to customize your customer accounts library to your satisfaction and that you found our prompt assistance valuable. We truly value your gratitude and are always here to support your future needs.

Your encouraging words will certainly motivate our team to continue providing excellent service. We can't express enough how much we appreciate your 5-star rating!

Thanks again for taking the time to share your experience. Your feedback plays a crucial role in helping us continue to improve our app and services.

Best Wishes,
The Shop Circle Team

January 12, 2024

Hello, I had only the best experience especially with their customer support - fast, helpfull and customer oriented!
Thanks to them and can also suggest their service as a whole.

BMH World
Estonia
30 days using the app
Corknine Development replied January 15, 2024

Hello!

We're thrilled to hear about your positive experience with our customer support, and we truly appreciate your kind words. It's fantastic to hear that our team was able to assist you quickly and effectively - assisting our users is our top priority at Shop Circle. Your recommendation means a lot to us.

We hope to keep exceeding your expectations and providing the high level of service you've found with us.

Remember, your feedback helps us in our goal of continuous improvement and enhancing our users' experience.

Thank you again for your glowing review and 5-star rating. We look forward to keep serving you!

Best regards,
The Shop Circle Team

January 8, 2024

Super quick customer service and super happy with the overall experience so far, thank you!

Brookes Imaginings
Canada
2 months using the app
Corknine Development replied January 10, 2024

Hello,

We're thrilled to hear how pleased you are with our quick customer service and your overall experience with Sky Pilot. Your satisfaction is our top priority and hearing such positive feedback motivates our team.

Thank you for taking the time to share your experience. Your 5-star review greatly helps us, and we can't express how thankful we are.

Keep enjoying our services and don't hesitate to reach out if you need any help in the future.

Best regards,
The Shop Circle Team

April 24, 2024

Very helpful and informative!

Avina Women's Care
United States
Over 2 years using the app
February 20, 2024

Awesome support! This product meets our needs. Who could ask for more?

gaiamarketplace
United States
3 days using the app
Corknine Development replied February 21, 2024

Hi there,

We're thrilled to hear that you're happy with our support and that our Sky Pilot app is meeting your needs! Your positive comments really encourage us to work even harder. We couldn't ask for a better review.

Please feel free to reach out to us if you need any assistance or have any suggestions - we’re always here for you and every piece of feedback contributes to the enhancement of our app's performance and the overall user experience.

Best,
Shop Circle Team

December 11, 2023

This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before).

The customer support is great as well, they're FAST and thoroughly helpful.

My Nerdy Teacher
Romania
Almost 2 years using the app
Corknine Development replied December 13, 2023

Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated.

It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot.

Best Regards,
The Shop Circle Team.

February 5, 2024

Recommended! I am trying to sell audio downloads. Not only does the app do exactly what I need, but their help went above and beyond and was swiftly taken care of! Worth the money!

Based Audio Books
United States
5 days using the app
Corknine Development replied February 7, 2024

Hello,

Thank you for your glowing review and 5-star rating. We are overjoyed to hear that our app is meeting your needs effectively. We believe in providing top-notch support and we're thrilled it has truly made a difference for your business. Your kind appreciation of our team's efforts encourages us to keep delivering our best!

Should you need anything else in the future, we're here!

Best,
The Shop Circle Team

February 14, 2024

To be honest with you, I'm absolutely floored by the customer support from this app. It's rarer than rare nowadays for a tech company to go above and beyond to support their users, but Sky Pilot are exactly that company. They care about doing a great job and providing a great service, and it shows. Their 5* rating is thoroughly deserved and I couldn't recommend them more.

Kerry Lyons
United Kingdom
2 days using the app
Corknine Development replied February 20, 2024

We're truly humbled by your stellar review and appreciation for our customer support at Sky Pilot. It's a pleasure to read such wonderful words about our team. We strive to provide excellent service and your comments affirm our efforts.
However, we believe there's always room for growth and improvements. Your feedback plays a crucial part in helping us continuously evolve to meet our user's needs. So, feel free to share any suggestions or areas where you think we may enhance our services.
Thanks again for your kind words and the five-star rating. We appreciate your support and promise to continue doing our best to warrant your high recommendation. Cheers!

Fond Regards,
The Shop Circle Team

February 1, 2024

The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.

Big Ideas Box
United Kingdom
About 2 months using the app
Corknine Development replied February 7, 2024

Hello,

We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users.

Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts.

Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs!

Best Wishes,

Shop Circle Team