Reviews (289)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently managing and delivering digital products, with features like instant file delivery and the ability to expire past order files. It supports a wide range of digital products with user-friendly configuration tools. The app is noted for its stable performance and quick setup. Customer support is frequently praised for being responsive, helpful, and knowledgeable, available 24/7 to effectively resolve issues.

Edited February 18, 2025

I really love using Sky Pilot for digital downloads pf my artwork. It is one of the best and user-friendly apps. I would recommend it to everyone looking to have a smooth platform for digital downloads.

The customer service is highly responsive and effective. I am ever so grateful for their help.
The person, Cherose, who just helped is awesome! solved my long-standing problem

Raison Arts
Pakistan
8 months using the app
Sky Pilot replied September 18, 2024

Hi there,

Thank you so much for your wonderful review! We're glad to hear that you find Sky Pilot user-friendly and have had a positive experience with our customer service!

Recommendations like yours are exactly what we aim for, we appreciate your love for Sky Pilot and are more than happy to assist you further whenever you need; just let us know!

Best,
The Shop Circle Team

July 30, 2024

Skypilot is a huge asset to my digital design business. Any time that I have needed assistance, Skypilot customer service has always helped until the issue is resolved. Nitesh was knowledgeable and helpful in problem solving and resolving my issue very quickly.

MKB Embroidery Designs
United States
10 months using the app
Sky Pilot replied August 7, 2024

Hello,

Thank you for your fantastic review and the full 5-star rating! We're thrilled to hear that Sky Pilot is playing a crucial role in your digital design business! It's our priority to offer you assistance anytime you need it, so we're glad to know our customer service has been helpful!

Feel free to get in touch if you need help with anything else!

Best regards,
The Shop Circle Team

April 22, 2025

The best app :) Easy to use and solid support

Dynasty Ecom
United States
3 months using the app
Edited June 22, 2025

A Heartfelt Thank You to Sky Pilot!

I am beyond grateful for Sky Pilot—an app that has completely transformed the way I deliver digital products to my customers. From the very first moment, I felt the seamless integration, effortless automation, and incredible reliability that this app provides.

What I Love the Most:
Instant & smooth file delivery – no headaches, no delays!
User-friendly interface that makes everything easy and intuitive.
Outstanding support – truly kind and caring people behind the scenes.

This isn’t just an app—it’s a gift that allows me to share my work with the world effortlessly. It embodies the true spirit of giving and receiving, making digital transactions feel natural, smooth, and meaningful.

To the Sky Pilot team: thank you from the bottom of my heart for creating something so valuable. Your work makes a difference, and I send you all my gratitude, love, and appreciation.

If you’re looking for the perfect digital delivery solution, look no further. Sky Pilot is the one!

universeloves
United States
5 months using the app
Sky Pilot replied February 17, 2025

Hi,

Thank you so much for your incredibly kind words!

We’re thrilled to hear that Sky Pilot has made such a positive impact on your digital product delivery. It means the world to us to know that our team and features have helped make your process smoother and more meaningful. Your appreciation truly motivates us to keep improving and providing the best experience possible!

If you ever need anything, we’re here to help; thank you again for the heartfelt review!

Best,
The Shop Circle Team

October 17, 2024

Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.

Conceptize
Canada
3 months using the app
Sky Pilot replied October 24, 2024

Hi there,

We're thrilled to hear that Sky Pilot was useful for your site launch and that our developer team could step in on time to fix the last minute issue; it's great to know you found our service stable and reliable!

Your kind words mean a lot to us as we continually strive to provide a high quality service to all our users and your assessment affirms that we're heading in the right direction.

If there is anything else that we can do for you, please let us know!

Warm regards,
The Shop Circle Team

February 22, 2025

Very good customer service, at any time of day.

Corvus Games Terrain
Ireland
About 7 years using the app
Sky Pilot replied April 14, 2025

Hey,

Thank you for your review!

We’re thrilled to hear that you’ve had a great experience with our customer service, no matter the time of day; we’re always here to help, and it’s wonderful to know that our support has made a positive impact on your experience!

Feel free to reach out anytime if you need further assistance - we’re happy to help!

Cheers!

April 9, 2025

Excellent and fast customer service!

3DFlightlab
United States
2 months using the app
Sky Pilot replied April 14, 2025

Hello there,

Thank you so much for the kind words!

We're thrilled to hear you had a great experience with our customer service!

If you ever need anything else, we're just a message away!

Cheers!

February 1, 2025

I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.

Nemechek Protocol
United States
About 1 month using the app
Sky Pilot replied February 17, 2025

Hey there,

Thank you for the wonderful feedback!

We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our support team is always here to help, and we're excited you’ve had a positive experience.

Thanks for recommending us—let us know if you need anything else!

Best,
The Shop Circle Team

January 20, 2025

great customer service and if there is an issue its fixed straight away thanks

CRAFT2U
Australia
11 months using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you for your wonderful feedback!

We're glad to hear you're happy with the service and that any issues were resolved quickly.

We appreciate your support and are always here to help!

All the best,
The Shop Circle Team

April 28, 2025

Awesome app, Awesome support!

RealEstateHours.com
United States
17 days using the app