Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

January 10, 2024

Best App out there for the digital downloads happy with their services.

Healthy Diets
United Arab Emirates
About 1 month using the app
Corknine Development replied January 12, 2024

Hi there,

We're thrilled to hear you're happy with Sky Pilot - Digital Downloads! At Shop Circle, we strive to provide the best service possible. Your positive feedback means a lot to us.

Thank you for taking the time to share your experience. It's insights from users like you that help us continue improving and providing the best possible service.

Take care and don't hesitate to reach out if you need anything else.

Best wishes,
The Shop Circle Team

January 30, 2024

Extremely helpful with set up and a great product in general.

Push Pull Shop
Australia
6 days using the app
Corknine Development replied January 31, 2024

Hi there,

Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle!

We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us.

Once again, thank you for taking the time to share your experience.

Best wishes,
The Shop Circle Team

March 29, 2024

So far the integration and the set up has been very easy and the required test order looks great!

Feminine Boss
United States
About 14 hours using the app
Corknine Development replied April 2, 2024

Hello,

We are thrilled to hear that you found the integration and setup process of Sky Pilot - Digital Downloads to be easy, and that your first test order went smoothly! Your positive feedback means a lot to us.

It's always fulfilling to know that our efforts to facilitate a seamless experience are paying off. We will continue striving to provide an exceptional service to meet and exceed your expectations.

Please don't hesitate to share more about your experience, or reach out if you have any questions or require additional support. Your continued feedback plays a crucial role in shaping our service.

Kind regards,

The Shop Circle Team

February 14, 2024

To be honest with you, I'm absolutely floored by the customer support from this app. It's rarer than rare nowadays for a tech company to go above and beyond to support their users, but Sky Pilot are exactly that company. They care about doing a great job and providing a great service, and it shows. Their 5* rating is thoroughly deserved and I couldn't recommend them more.

Kerry Lyons
United Kingdom
2 days using the app
Corknine Development replied February 20, 2024

We're truly humbled by your stellar review and appreciation for our customer support at Sky Pilot. It's a pleasure to read such wonderful words about our team. We strive to provide excellent service and your comments affirm our efforts.
However, we believe there's always room for growth and improvements. Your feedback plays a crucial part in helping us continuously evolve to meet our user's needs. So, feel free to share any suggestions or areas where you think we may enhance our services.
Thanks again for your kind words and the five-star rating. We appreciate your support and promise to continue doing our best to warrant your high recommendation. Cheers!

Fond Regards,
The Shop Circle Team

February 22, 2024

Excellent customer service and support.

Duperverse
United States
1 day using the app
Corknine Development replied February 25, 2024

Thank you for your glowing review! We're overjoyed to hear that our customer service and support met your expectations. Your experience is really important to us and we always aim to provide top-notch assistance. Knowing that we've succeeded is the best motivator! Should you need any further support, please don't hesitate to reach out. Your feedback helps us keep delivering the best service possible. Thanks again!

Best wishes,
The Shop Circle Team

December 7, 2023

I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.

Jazzduetshop
United States
Over 4 years using the app
Corknine Development replied December 11, 2023

Hi there,

We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries.

Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience.

Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review.

Regards,
The Shop Circle Team

February 6, 2024

Finalmente dopo tanto tempo e prove con altre APP abbiamo trovato Sky Pilot. Super soddisfatti con l'esperienza per poter vendere i nostri corsi online. L'assistenza clienti è la migliore cha abbiamo mai visto su Shopify.

Balloon Box
Spain
2 days using the app
Corknine Development replied February 15, 2024

Ciao! Siamo lieti di sapere che Sky Pilot sta rispondendo alle vostre esigenze per la vendita dei corsi online. È fantastico che l'assistenza clienti abbia soddisfatto le vostre aspettative – lavoriamo duramente per offrire il miglior servizio possibile.

La tua esperienza positiva ci motiva a continuare a lavorare per soddisfare e superare le aspettative dei nostri clienti. È sempre un piacere ascoltare le esperienze positive come la tua.

Grazie mille per la tua recensione a cinque stelle e non esitare a farci sapere se hai bisogno di ulteriore supporto.

Cordiali saluti,
Il team di Shop Circle.

December 11, 2023

This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before).

The customer support is great as well, they're FAST and thoroughly helpful.

My Nerdy Teacher
Romania
Almost 2 years using the app
Corknine Development replied December 13, 2023

Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated.

It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot.

Best Regards,
The Shop Circle Team.

November 27, 2023

A great app with fantastically responsive and friendly support.

London Lash UK
United Kingdom
Almost 7 years using the app
Corknine Development replied November 29, 2023

Hello,

Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard.

Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us.

Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us.

Warm Regards,
Shop Circle Team

December 5, 2023

I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.

EAZYMARKZ
United States
Almost 2 years using the app
Corknine Development replied December 7, 2023

Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying the dual feature of Sky Pilot that allows for both digital downloads and physical bookmarks. Our aim is to keep our app simple and user-friendly so it's great to know we've hit the mark for you.

Your feedback truly helps us to deliver the best experience possible. Keep enjoying our app and don't hesitate to share more about your user experience - we're always eager to hear more.

Best wishes,
The Shop Circle Team