Reviews (364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
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Me ayudaron a instalar mi botón de descarga de manera muy amable y detallada:)
Hi there,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our support team and that everything was set up smoothly!
If you ever need further assistance, don't hesitate to reach out - we're always here to help!
Best,
The Shop Circle Team
nice app, support staff Nitesh was helpful
Hi there,
Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well!
Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us.
Best wishes!
good
Hi there,
We're thrilled to learn that you've had a positive experience with our app!
As we strive to provide our users with top-quality experience, we would love to hear more about your experience - if there's anything more you'd like to share or any suggestions on how we can improve, feel free to connect with our support team!
Best,
The Shop Circle Team
Hi from Switzerland! Sky Pilot… I Love it! Works well for me with the free plan and provides an excellent customer service! Should I need to upgrade the plan i the future I’ll definitely do that.
Hey there!
We appreciate your wonderful review! It brings us joy knowing that you found our support helpful and convenient, and your feedback emphasizes the value our support system brings to our users!
In case you need anything else in the future, do not hesitate to reach out!
Cheers!
Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there,
Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it!
In case you need help with anything else, do not hesitate to reach out at any point!
All the best!
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day.
We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this.
Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward.
Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you.
Best Wishes,
The Shop Circle Team
Great app and support!
Hi,
We're thrilled to hear that you're finding our app useful and that our support team could provide the service you needed! It's always a pleasure to receive such positive feedback since your happiness and satisfaction are our priority!
Please do not hesitate to reach out again if you require any further support or have any suggestions or questions. Your feedback plays a vital role in helping us improve and evolve our product!
Thanks again!
the customer service is extraordinary, they respond immediately and tell you everything down to the smallest detail, they are very helpful.
Hey there,
Thank you so much for your feedback!
We're thrilled to hear that you had a positive experience with our customer service team!
We strive to be as helpful as possible, and your feedback lets us know we're on the right track!
If you need any more assistance or have additional questions, please feel free to contact us anytime!
Cheers!
Alessandro and Sanjay have be extremely helpful and were prompt to help me solve all my questions and issues. Both we very friendly, professional and were patient as they helped me navigate a platform I'm not very familiar with. I can't praise their customer support and technical knowledge enough.
They also helped me better understand Sky Pilot and I have found it to be a tremendous resource for our type of shop model.
Hello,
Wow! It's fantastic to hear such positive feedback about Alessandro, Sanjay, and their technical expertise. We are delighted that they could offer you the assistance you needed while navigating our platform. Their friendliness, professionalism, and patience are certainly qualities we proudly uphold at Shop Circle.
Also, we're thrilled to know that you find Sky Pilot to be a great resource for your shop model. Satisfaction like yours motivates us to ensure we continue providing top-notch support and effective solutions. Thank you for sharing your experience, it's a testament to the efforts we put into customer satisfaction.
Should you have any further queries or require assistance, please do not hesitate to let us know. Your feedback and success are important to us.
From the team at Shop Circle, thank you once again!
Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is quick, friendly and efficient.
Hello,
It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently.
Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you.
Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity.
Best regards,
The Shop Circle Team