Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and affordability. It's praised for enhancing site navigation and customer experience, especially for stores with numerous products and categories. Features like adding images and products directly to submenus are appreciated. The support team is efficient and responsive, often resolving issues within 24 hours. The app is also recognized for its reliability and performance, without impacting site speed.

Edited September 10, 2020

This is the best menu plugin.

Previously, I gave it a one star rating. My menu completely disappeared. The developer of this app told me that Shopify changed something without notifying plugin developers. It has since been fixed.

Veranda Tile & Decor
United States
Almost 5 years using the app
qikify replied September 10, 2020

We're so sorry for the problem.
Shopify has just released a new update for its data-loading method without any announcement, so we've tried our best to update Smart Menu instantly to match the new requirement.
The downtime was still nearly 1 hour, we're sincerely sorry for this unexpected incident.
The menu should be working normally now, could you check again please? If not, please try to hard refresh (Ctrl+F5) to clear cache, or contact us at support.qikify.com.

Apologize for any inconvenience and hope for your sympathy.

Edit: Thank you so much for your update!

August 26, 2021

Gave me excellent support when I had a theme issue that conflicted with the menu. Great amount of features that are easy to use on paid.

Little Colorado
United States
Almost 5 years using the app
qikify replied August 27, 2021

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.

June 7, 2019

The app is amazing and very easy to use. You can create beautiful menus for both desktop and mobile. Also great support!

Κοσμηματοπωλείο Goldy
Greece
Over 4 years using the app
May 16, 2023

La atención al cliente es excelente. Te solucionan cualquier problema de inmediato, muy satisfecho de trabajar con personas tan profesionales como vosotros. Saludos desde España.

VENUSIAN
Spain
2 months using the app
qikify replied May 16, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

September 3, 2019

Very good app
The customer service is great
Super fast response, I recommend to anyone wanting a dynamic and attractive site.

DEBRICO
Belgium
Over 4 years using the app
May 18, 2019

We started using the paid version of Smart Menu a few days ago with the Retina theme. Faced a lot of challenges initially to get it to work correctly, but Tracy and the team at Smart Menu were very helpful every step of the way. Not to mention that Smart Menu has helped give a modern look to our website, and make the menus look beautiful.

I highly recommend them for their product + customer service.

KharaKapas
India
About 4 years using the app
October 11, 2018

Their menu offer everything I need for my site. Initially I thought that I couldn't configure it to work with my selected Shopify theme but the very talented team behind Smart Menu responded very quickly to my questions and helped me configure the menu to work with my theme.
Excellent service! Highly recommended.

Story of Things
Australia
About 4 years using the app
October 9, 2019

Love it, easy to use, flexible, it has all the features we wanted.
We tested other Apps but this one was the best by far

XooKool
United States
Almost 4 years using the app
October 18, 2021

This app is awesome. boosted my store appearance with just a few clicks. Also is easy to use/ implement.

Dgitrends
United States
Almost 4 years using the app
qikify replied October 21, 2021

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

January 25, 2020

Very easy and intuitive to use! I also liked the fact that I don't have to install any code! It's pretty awesome so far.

LaLa Confetti
United States
Almost 4 years using the app
qikify replied January 27, 2020

Thanks for your review!
If you need any help, just contact us at support.qikify.com