Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, professional look, and customization options that enhance product descriptions. Features like auto-generating tabs based on HTML triggers are well-liked. Many report increased conversion rates due to improved product information presentation. The app's customer support is praised for its quick and efficient responses. It's also affordable and mobile-optimized, ensuring a smooth user experience across devices. Its consistent performance is evidenced by its long-term use by some merchants.

Edited March 16, 2019

Great app. Does everything I need it to.
I am however a little upset that I now have to pay a fee in order to use this app that was completely free when I downloaded it. Will likely be shifting to a new app that does not come with a monthly or yearly charge..

MileHighPawducts
United States
4 months using the app
TK Digital replied March 19, 2019

Sorry to loose you! Unfortunately we had to ask you for a small contribution so to save app and not shut it down.

April 19, 2019

Worst app ever. It will break your page and the customer service isn't of any help. It's been 3 weeks now that I uninstalled the app and am trying to have them help me because the app broke my website. Still no help. This app should be banned from the app store.

Timbuktu Arts
United States
4 months using the app
Edited March 27, 2019

This app is garbage. Only use this app if you plan on never changing a single thing... ever. The app tells you leave a positive review to keep it free then charges to add more tabs. I had an expert adjust some features of my web store and this app pretty much self destructed. Customer support is painfully slow and seemingly non existent at times.

ALPHAMOTIF
United States
4 months using the app
March 21, 2019

Really good and easy to use app. but it was free ( the name free tabs speaks for it self) and i am designed my shop with it and alot of tabs are used. Now they switched to 1 tab for free and others you have to pay.
Now if you did this make a favor and please CHANGE THE APP NAME TO FREE TAB and not FREE TABS. 1 star till then thank you.

Qesem
Israel
3 months using the app
TK Digital replied April 4, 2019

Sorry for the update. It was either closing the app or charging a bit for It. We chose charging to keep this awesome app and helping thousands of stores.

Edited April 18, 2019

You have really got to be kidding me? So, the process is like this:

"Let's give the application for free"
"Users install the app, configure their site with the tabs, with the expectation that it's free"
"Now, let's disable the ability to use the tabs, since we now need money"...
"We just need a "Small Contribution" to re-enable your features"...

Dirty business practice (especially without forewarning any users)...I now have to redesign my site (as I intended my product descriptions to be easily available, next to our policies), as well as stopping all of my advertising campaigns.

BTW, Thomas, your responses to everyone - "It was either this or closing the app" as a resolution is just as ridiculous as your decision to do this. All you had to do was grandfather old accounts in, or offer alternative methods, so people aren't STUCK with having to redesign their sites as the only option. And even if we wanted to pay so we can continue with our site until there is an alternative isn't even an option...as you don't list it anywhere on Shopify's listing , or offer a link to anywhere on your site.

Save yourself the trouble and go with Easy Tabs by NexusMedia. The app works as expected and installation is simple.

WackyTrader.com
United States
3 months using the app
April 1, 2019

It was a good app until the recent update. It detroyed all my pages without any warning. You want to charge a fee, that is fine. But you should give a way that customer could uninstall it without any hassle. I spend a whole day get my pages back to work. Rubbish people.

Air Conditioner Land
Australia
3 months using the app
TK Digital replied April 4, 2019

Really sorry for the inconvenience we caused you. If your page was broken, you should always contact our customer support. This is a known issue and is fixed in a few minutes. And your tabs are back and up in no time.

Edited March 12, 2019

Original review: Perfect for what I was looking to accomplish. Easy set up. Pretty clean appearance. Overall, a hassle free way to add tabs to your product pages

New review: Suddenly charging for more than one static tab after originally claiming the app was totally free. Claimed there was an email - but like other users - never got one. Doesn't seem very credible to me.

Too bad. I really like the app. Now I will be forced to pay a fee to avoid not bneing able to update the tabs.

Ghosts of Wall Street
United States
3 months using the app
TK Digital replied March 19, 2019

hi dear, app is still free. You can use standard tabs and create as many tabs you need. We also have 1 static tab for free and asking a small contribution from merchants so to make this app alive and free.

March 20, 2019

I agree with one of the reviews below. The APP was free, worked well. However, I had an issue with duplicate tabs showing up for collections that shouldn't show up. Been back and forth with the team, customer support isn't that great. Never got resolved.

They just started charging for the app and pushed some type of update that basically hid all my tabs. They looked into it and advised to deactivate and reactivate. I also uninstalled and re-installed. I was getting no where with support so I just removed the tab app. I tried other apps, they weren't that great either because it depends on your theme. Currently I am just updating the tabs product by product, I edited the code to add a static tab across certain products, now i'll just edit per product as I upload. Its more of a headache, yes, but you're in complete control this way.

DRESS PEOPLE
Canada
3 months using the app
Edited March 12, 2019

UPDATE: Screwed up my Shopify store big time! They promised free forever if people leave a positive review which I was happy to do when it worked. But out of the blue I go in and I've been cut down to 1 static tab and a message that says I have to pay. So fine, I paid since I thought if it works it is good. Nope, the interface wouldn't let me create text entries at all. I tried custom but first it wasn't let me enter hyperlinks at all and then later it did but they didn't show up on the page. I uninstalled and asked for a refund (here's hoping they do), but now my product descriptions don't show up at all just giving error messages that it can't find the tabs. If the dang thing was reliable as it was before I'd say go for it, but this is now a total nightmare, stay away.

OLD:
The app simply works. I used it to add information to my product descriptions in a more compact presentation. Recommended.

Svalbarði Polar Iceberg Water
Svalbard & Jan Mayen
3 months using the app
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

October 1, 2020

It so bad don't use this app unless you want to waste your time! Everything here is a mess and it just makes my website look like a joke.

DogSavers
United States
3 months using the app