SmartTabs ‑ Product Tabs , 1,284 reviews

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited February 18, 2019

hated it, didn't work with my theme, customer service not helpful at all. super disappointed. would never recommend.

luxebyborcik
United States
Time spent using app: 27 days
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

February 13, 2019

This app is a mess. It removed all my product descriptions unable to save my edits.... Dont use this app if you dont want to mess up your site.

Surpiqure
France
Time spent using app: 1 day
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

February 11, 2019

Did not work as easy as I wanted. I don’t care if they remove my access, it doesn’t work. I wouldn’t recommend.

BestAccessoriesFor
United States
Time spent using app: 2 days
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

Edited March 12, 2019

UPDATE: Screwed up my Shopify store big time! They promised free forever if people leave a positive review which I was happy to do when it worked. But out of the blue I go in and I've been cut down to 1 static tab and a message that says I have to pay. So fine, I paid since I thought if it works it is good. Nope, the interface wouldn't let me create text entries at all. I tried custom but first it wasn't let me enter hyperlinks at all and then later it did but they didn't show up on the page. I uninstalled and asked for a refund (here's hoping they do), but now my product descriptions don't show up at all just giving error messages that it can't find the tabs. If the dang thing was reliable as it was before I'd say go for it, but this is now a total nightmare, stay away.

OLD:
The app simply works. I used it to add information to my product descriptions in a more compact presentation. Recommended.

Svalbarði Polar Iceberg Water
Svalbard & Jan Mayen
Time spent using app: 3 months
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

February 3, 2019

I tried this app, and found it pretty tough to get my head around how to correctly edit my product descriptions so it would work. After hours of battling with subtitles that kept resizing, I was told by support it doesn't support my theme. Perfect! Hours I can't get back.

Britain Street
United Kingdom
Time spent using app: About 1 month
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

February 3, 2019

all i did was install it and poof all of our product descriptions were gone. Not impressed - now waiting on support to fix this issue. not a good look for our customers trying to shop the website. ..

Pagan Marie Boutique
New Zealand
Time spent using app: 12 minutes
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

February 2, 2019

After being accused of doing something to the code with an email 'What did you do?' they then go silent when they dont know how to fix it. Do not waste your time

Oscar & Friends
United Kingdom
Time spent using app: About 2 months
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

Edited February 4, 2019

This app is not working at all. I messaged their support many times but no response for days. Very bad support...will we ever get support? still no response.

Shopoile
India
Time spent using app: 11 days
TK Digital replied March 19, 2019

Hi, sorry to hear that.
Please let us know if you still need our help

January 20, 2019

I created a duplicate of my store's them before I tried this. It didn't fit my preference, so I decided to remove it. I followed the steps by deactivating it first before deleting the app. But for some reason, the tabs on my product page are still there, even on my original theme. Disappointing. I can't remove it now.

Gadget Room
Philippines
Time spent using app: 14 minutes
Edited January 21, 2019

Edit: I originally gave this app 5 Stars. Since using it some more I changed it to a 1 Star review. When adding images to your description the images display as a white box. I have contacted the developer multiple times over the past week without any response. If they fix the problem and start to be more responsive I will revise my review again and give it more stars. Below is my original review.

It really adds that extra organization you need for more detailed descriptions! Allowing the user to be able to separate different sets of data in a clean organized manner.

BAMF Hockey
United States
Time spent using app: 12 days
TK Digital replied March 19, 2019

Hi, sorry you had bad experience. We are working hard to improve. Please let us know if u need our assistance