Smart Tabs ‑ Product Tabs , 1,274 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, professional look, and customization options that enhance product descriptions. Features like auto-generating tabs based on HTML triggers are well-liked. Many report increased conversion rates due to improved product information presentation. The app's customer support is praised for its quick and efficient responses. It's also affordable and mobile-optimized, ensuring a smooth user experience across devices. Its consistent performance is evidenced by its long-term use by some merchants.
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hated it, didn't work with my theme, customer service not helpful at all. super disappointed. would never recommend.
Hi, sorry to hear that.
Just quick heads up as we just released update which should support your theme along with new features
was originally working, changed themes and it stopped, uninstalled app and reinstalled, even changed headings, and nothing. mo longer working
Hi, sorry to hear that.
Just quick heads up as we just released update which should support your theme along with new features
EDIT TO REPLY TO COMMENT: I had the app for 2 weeks, not "like 5 mins doh". I had to install and de-install it 6 times, as the settings page kept on freezing and wouldn't let me "de-activate it" before dis-installing.
I contacted your help team twice, with massive issues. You said it was fixed and it wasn't in the slightest. When I tried using it again nothing had changed. The entire settings page was frozen.
Don't try to pass off your shitty app failures on your customer.
ORIGINAL REVIEW: Extremely buggy app that just froze every time I tried to update and didn't show on product pages half the time.
Shame bacause if it worked it looked pretty good.
Help desk tried to fix it, but were rude and asking for me to email them passwords for store access instead of submitting an access request via Shopify which makes me extremely suspicious.
Sorry for your experience. We could not check what's going on as you had our app for like 5 minutes and uninstalled.
Also we asked for your storefront password, not your personal account password.
Your store has a password so we cannot enter the product page.
If you want to use our app, just contact us through the customer chat and we will make It work.
Its free and looks great. But the main thing I was looking for was changing from tabs to accordian on mobile. There's an option in there to change automatically, but it doesn't work. It'll just show Tabs. Chat help wasn't useful and kinda want to get on with their day. Otherwise it would be a great app, its ok if you just want tabs.
Hi there,
Truly apologize for the inconvenience, but we don't have an option to always show accordion view on mobile. We have an option to transform the widget to accordion when there's not enough space for all the tabs, or always accordion (for both desktop and mobile), but not tabs for desktop / accordion for mobile, sorry.
We'll definitely add this feature to our TODO and add it to the app. Thank you for the suggestion!
Best,
TK Digital team
Worst app on this planet don't use it! That charge dollars for 2 extra tabs which is unfair! I will rather use no tabs.
Hi there, we had to ask merchants for a small contribution so not to shut it down.
Worst app ever. Poor customer service. No real help. Bad.
Hi, sorry to hear that.
Just quick heads up as we just released update which should support your theme along with new features
They ask you to write a positive review as soon as you download and then you get to use the app for free, so technically they are paying for positive reviews. I have received no technical support despite multiple emails asking for help. Very slack.
Sorry to hear that. We are working hard to improve all aspects of this app.
Edit: I originally gave this app 5 Stars. Since using it some more I changed it to a 1 Star review. When adding images to your description the images display as a white box. I have contacted the developer multiple times over the past week without any response. If they fix the problem and start to be more responsive I will revise my review again and give it more stars. Below is my original review.
It really adds that extra organization you need for more detailed descriptions! Allowing the user to be able to separate different sets of data in a clean organized manner.
Hi, sorry you had bad experience. We are working hard to improve. Please let us know if u need our assistance
This app is not working at all. I messaged their support many times but no response for days. Very bad support...will we ever get support? still no response.
Hi, sorry to hear that.
Please let us know if you still need our help
With the free theme it's working very well but when I have changed my store theme now it's not working developer already take too much to for fix it. But they can't fix it so bad it's a not wrong app very bad :(
Hi, sorry to hear that.
Just quick heads up as we just released update which should support your theme along with new features