Overall rating
Counts per rating level
  • 64% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to generate SEO-friendly product descriptions swiftly and accurately. Its intuitive interface is accessible to merchants of all technical levels. The automation feature is a notable time-saver, freeing up merchants to concentrate on other business tasks. Despite varied opinions on customer support, many merchants are hopeful about the app's potential benefits.

March 3, 2023

Still trying it out. Haven't had chance to see results just yet. It seems to be helpful so far and definitely sped up the SEO and product descriptions.

Solar Or Later
United States
7 days using the app
Jubilee Inc. replied March 27, 2023

We're thrilled to hear you're having a good time with us. We will be there for you every step of the way. Please do not hesitate to contact us with any questions or concerns. Our team offers assistance and guidance to ensure a pleasant and fulfilling experience. Thank you for your trust! - Irene

Edited March 12, 2023

I like this app so far I will try to use it. Let's see how it works but I'm planning to start my new Journey. Let's do our best!

United States
4 months using the app
Jubilee Inc. replied March 27, 2023

Thank you for trying the app! Let us know if you have any recommendations or suggestions, we'll be more than happy to hear you out! - Irene

July 23, 2023

Nothing is free with this app. There is no “free trial” and there is no “free plan.” Oh, and there is no “VIP” support at night. I would highly recommend avoiding this app at all costs. I installed it because it said on the installation page that it comes with a Free Plan which includes 20 product descriptions. However, when you try to edit anything but the original description manually (not AI-generated), it requires you to sign up for what they call a “Free” trial, and then they proceed to collect payment information in order to charge $0.99 for the aforementioned “FREE” trial.
Right on the app page, they advertise the “Starter” plan which is “FREE” and includes 20 SEO-Optimized Descriptions, Premium AI-Generated Keywords, and VIP Support. From using the app myself, I learned that you DO NOT have access to any of these features without the PRO plan which costs money. On top of that, they’re offering the “FREE” trial for the pro plan, and as mentioned before, it costs money. The VIP Support which I would assume is the live chat, as email support is pretty typical and I would not consider it VIP, includes waiting for them to email you back because no one is available to handle the chat. I assume they’re in North America, like me, and that they’re asleep at 1 in the morning. However, advertising VIP support is a bit misleading as there is no support, and I still have a round-the-clock business to run.
So, in the meantime, while they are asleep, I will be waiting for an email response in regard to the questions I have. They have also placed a timer, I believe it's 30-minutes, for me to take advantage of "Free" trial that costs money. So, there is no point in me keeping the app installed. Therefore, I will be uninstalling it, which is why I do not recommend even installing it in the first place unless you plan on paying $30/month.

In short, I would not recommend installing this app if you are expecting them to follow through on anything they say or promise as their statements on the very initial installation page are both misleading and inaccurate. Throughout my years of working in many different business industries, this is not how I would recommend a business conduct itself, especially when expecting their customers to be paying customers.

I hope I have saved you some time. Take care.

Main St Excl
United States
30 minutes using the app
June 28, 2023

New to the app, but seems pretty good so far !

I will update my feedback and review in the future !

Luxelyte Jewellery
About 1 month using the app
August 12, 2023

Nice looking forward to using this tool. Hopefully it will work out for my brand. Not knowing how to add a description or what to say can be a hassle

Blu Haze Clothing
United States
About 2 months using the app
Edited May 28, 2023

So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!

Adore Your Skin
United Kingdom
3 days using the app
Jubilee Inc. replied May 30, 2023

Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.


February 28, 2023

Very easy to use , great help, first week free helped a lot , will continue to work with, hopefully it will just get better and better

United Kingdom
1 day using the app
Jubilee Inc. replied March 1, 2023

Thank you so much for your kind review. Your words are incredibly appreciated and help us improve our product for our merchants. Your support means a lot to us. Please feel free to reach out to us at support@coupo.co

March 6, 2023

I just started I have no experience yet. I just do not understand how u need the review . Know when I just got started.

Bklyn Styles by Storm
United States
17 days using the app
Jubilee Inc. replied March 27, 2023

We are excited to learn about your journey and how we can continue to improve and make writing an easy task for you! Thank you for taking the time to leave us a review. - Irene

July 5, 2023

Good app. Sometimes the sync doesn't work to sync up the whole store. Also wish there was a quicker way maybe a search of title or sku to make a quick description. Otherwise not a bad app

United States
About 2 months using the app
Edited March 4, 2023

If it works like it is supposed to then this is a lifesaver for anyone trying to run their own business. Takes the writing out a description a thing of the past, so give it a go because what do you have to lose?

United States
About 1 month using the app
Jubilee Inc. replied March 27, 2023

Thanks for your awesome review! We are happy to hear that you are the app. It's part of our goal to continue to empower you toward success. We'll keep on adding more features soon. Have a lovely day! - Irene