Reviews (500)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting e-commerce performance through improved website traffic and search engine rankings. It offers a range of features like keyword suggestions, backlink resources, and an AI tool for creating content. The interface is user-friendly, suitable for beginners, and the app delivers quick, effective results. Excellent customer support further enhances its appeal for those looking to improve SEO and content quality efficiently.

Edited February 19, 2023

Very smart and professional. natural sounding. I have tried other AI generators and they were not nearly as good. I am very pleased with it and will continue to use.

Mimi Lee Beauty
United States
3 days using the app
Innovation Labs. replied March 1, 2023

We are so glad that you are enjoying our product. We strive to make it easy for merchants to automate their writing needs and will continue to do so. Please get in touch with us at support@coupo.co if you have any questions or suggestions.

March 6, 2023

Smartli helps reword the product descriptions and improve the SEO for my products. Instead of spending 5-10 minutes for each product Smartli can do about 20 products/items in 5 minutes.

Voodoo Apiary
United States
3 days using the app
Innovation Labs. replied March 27, 2023

Thank you for taking the time to leave a review about Smartli! We are thrilled to hear that you find it "absolutely awesome". We take pride in creating a product that helps our users save time, and we're glad to hear that it's making a difference for you. Your feedback means a lot to us, and we appreciate you sharing your thoughts. Thank you again for your support!

October 26, 2023

Useful Shopify app

SHOP KILIMANJARO
United Kingdom
2 months using the app
Innovation Labs. replied May 25, 2024

Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.

March 10, 2023

The app presents itself as free - not exactly - there are strings attached but this is the way of the world. What is neat is that there are multiple ways to earn a free month or get a try it before you buy it run using the AI system to automate your product descriptions. AI is really proving to be helpful and I'm excited to see what this AI writer can accomplish.

Jane & Jacks
United States
About 1 month using the app
Innovation Labs. replied March 27, 2023

Cool! Thanks for signing up with us and deciding to connect it with your Shopify store. Feel free to reach out anytime if you need further assistance; we are happy to assist! - Irene

June 28, 2023

New to the app, but seems pretty good so far !

I will update my feedback and review in the future !

Luxelyte Jewellery
Canada
About 1 month using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

April 12, 2024

great

Craft NOLA
United States
1 minute using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.

We truly appreciate your support and look forward to continuing to serve you. If there’s anything else we can do for you, please don’t hesitate to reach out.

May 28, 2023

best best best best best best best best best best best best best best best best best best best best

TOPARADOXIA
Italy
2 days using the app
Innovation Labs. replied May 30, 2023

Thank you so much for your feedback! We will make sure to continue providing the best service for you!

-Rochelle

August 21, 2023

Scam! Avoid use this app!! No customer service or support either… Asked them to cancel my subscription last month but didn’t end it and still draw money for another month… Also the chat support is taken away on their site… 1/5

Lxytrip
Sweden
About 2 months using the app
Innovation Labs. replied August 25, 2023

Hi! Sorry about that! Please get in touch with me at support@felex.co so I can help you with this. I am looking forward to your email.

-Rochelle

March 10, 2023

great app i just wish you wouldn't have to go back to the product list and scroll back down to find where you left off after every product optimization.

Faith & Co. Boutique
United States
25 days using the app
Innovation Labs. replied March 27, 2023

Thank you for sharing your experience. I'll make it a point to forward it to the team so they can work on it and improve it for you! - Irene

February 15, 2023

Fantastic Service I recommend this app. It does all the work for you so you can spend time on things that matter.

Musselman Pets
United States
About 2 months using the app
Innovation Labs. replied March 1, 2023

Hello there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions!