Reviews (601)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost- ...

January 28, 2023

This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.

Huckle Bee Farms LLC
United States
About 2 months using the app
SmartrMail replied January 29, 2023

Hi Huckle Bee Farms team 🐝 Thank you for your feedback! We're glad to hear that you like the stats and analytics that SmartrMail provides and that our customer success team ...

November 15, 2020

Excellent app with set & forget automations that really work. I've noticed a huge uptake in our abandoned cart and product recommendations. I couldn't be more impressed with the service I've received or the app.

Burkes Cycles
New Zealand
About 2 months using the app
October 20, 2016

Couldn't be happier with Smartrmail for my email marketing. I've used Klaivyo and actually loved their flows and features but unfortunately my sales dropped off compared to mailchimp. While smartermail may not have every single feature, my emails have better open rates and my sales have improved with probably less work.

I'd recommend using their product recommendation emails, I've just set them ...

Coffeecollective
Australia
About 2 months using the app
June 23, 2020

Great functionality and integrates nicely with Shopify. I like the Dashboard and and how easy it is to modify and add/adjust elements in my newsletters.

Sweet Paws Dog Bakery
United States
About 2 months using the app
January 28, 2023

I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I ...

Cambrelles
Australia
About 2 months using the app
SmartrMail replied January 29, 2023

Hi Cambrelle's team 🧸 Thank you so much for your feedback, it means a lot when a long-time sender like you takes the time to post a review like this. We're looking forward to ...

March 30, 2021

I love SmartrMail! The app is extremely easy to use and did something I thought I was going to have to hire someone to help me do! I was able to set up an automatic email including a coupon code that sends almost immediately after customers sign up for emails on my website AND design a good looking email in an hour. I've increased my email sign ups significantly and my next step is using ...

Rent Heron
United States
About 2 months using the app
August 10, 2021

Great app, easy to use. There is support in Australia which is fantastic. Thanks Nicolas, you are treasure !

Treasure Knot
Australia
About 2 months using the app
SmartrMail replied August 10, 2021

My pleasure! We'll remain available if anything else comes up :)

March 11, 2020

Super easy to use, especially for a new company. You can create professional looking newsletters, setup email marketing and so much more in one place.

DaNi's Mixed Bag
United States
About 2 months using the app
SmartrMail replied March 11, 2020

Thank you for your feedback 🚀This is really appreciated 😊

December 24, 2020

At first, I was overwhelmed with the application. As a newbie to E-commerce I really wasn't sure of what I was doing. But after using it daily, I began to understand how simple, yet powerful a tool SmartrMail is. A much better, optimized application relatively compared to the competitors on the market. Thank you!

Fórmolo
United States
About 2 months using the app
July 25, 2022

Utilizo este app para me auxiliar nas vendas. É super facil e muito efeciente no dia-a-dia. Recomendo.

ePrime
Brazil
About 1 month using the app
SmartrMail replied July 25, 2022

Muito obrigado pela sua avaliação ePrime 🛍 Estamos felizes em saber que você gosta do SmartrMail. Sinta-se à vontade para nos informar se tiver alguma dúvida.