Reviews (601)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost- ...

December 2, 2019

Wir nutzen das Tool im deutschsprachigen Raum und es erfüllt die aktuellen GDPR Anforderungen. Die Empfänger können sich einfach und sicher von den Newslettern abmelden.
Darüber hinaus ist das Tool sehr einfach in der Nutzung.

Lottes Liebling
Germany
About 1 month using the app
November 14, 2017

A pretty handy tool really. Was using mailchimp but got annoyed with their lack of support and found automations complicated.

Good sensible support, explained things properly.

They have some sophisticated features to be played around with. The auto product emails and suggestions are quite relevant and takes care of half the work. There's room for improvement but a much needed upgrade from the old ...

Bluethumb Art Supplies
Australia
About 1 month using the app
November 11, 2022

J'ai utiliser l'application et elle est vraiment bien faite ! Les mails sont facile à écrire il y a beaucoup de modèles. Le SAV répond rapidement et j'ai déjà fais de l'argent avec dans la période d'essai.
Continuez comme ça à toujours simplifier le travail pour les entrepreneur c'est le plus important !

Gabily
France
About 1 month using the app
SmartrMail replied November 13, 2022

Bonjour à toute l'équipe de Gabily et merci du fond du coeur pour votre avis. Nous sommes ravi de savoir que SmartrMail vous aide grâce aux différents modèles et à la facilit ...

June 20, 2022

Es una aplicación muy sencilla de utilizar y muy práctica para los emprendedores, la recomiendo mucho.

mostropi.store
Colombia
About 1 month using the app
SmartrMail replied June 20, 2022

¡Hola equipo de Mostropi! 🐼 Nos alegra saber que encuentra nuestra aplicación fácil de usar. ¡Esperamos poder ayudarlo a enviar más correos electrónicos en el futuro!
(P.D: ¡ ...

February 14, 2022

This helps manage my campaigns super well. Streamlines everything into one place and makes it easy to analyze. 10/10

Artisan of Skin LA
United States
About 1 month using the app
SmartrMail replied February 15, 2022

Thank you Artisan of Skin LA ✨ We're glad to hear that SmartrMail is helping you manage your email campaigns. Feel free to let us know if there's anything we can do to make ...

January 12, 2023

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Samebike US
China
About 1 month using the app
SmartrMail replied January 12, 2023

Hi Samebike team 🚲 Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments 😊 I sent your request for a Spin to Win pop-up ...

September 7, 2022

J'ai utilisé cette application pour segmenter mes clients en fonction de leurs commandes et effectuer des workflows ! Elle est top ! Je la recommande !

CLOUD VAPOR
France
About 1 month using the app
SmartrMail replied September 7, 2022

Bonjour à toute l'équipe de Cloud Vapor 💨 Merci pour votre avis, nous sommes ravi que SmartrMail vous aide a segmenter vos clients. Nous vous souhaitons beaucoup de succès ...

July 24, 2020

It is a great app, exactly what we needed in order to segment our customer base according to purchase history. Thank you so much Jan for your support and patience!

PARI
Germany
About 1 month using the app
February 12, 2023

I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!

Simon's Collectibles
United Kingdom
About 1 month using the app
SmartrMail replied February 12, 2023

Hi Simon's Collectibles team 🧸🎎 Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities 😊 We're looking forward ...

Edited April 23, 2020

Easy and fast to create emails, I love that you can get the pic and link by just searching. The chat is so helpful and the staff are all great. The really do their best to help with whatever you are needing. Highly recommend!!

Love from Indie Clothing & Accessories
Australia
About 1 month using the app