SmokeDrop , 53 reviews

Overall rating
Counts per rating level
  • 68% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 26% of ratings are 1 stars
October 17, 2023

Try reaching out via email to discuss terms. No response from company

My Store
United States
About 1 month using the app replied October 19, 2023

Hi , We will do everything we can to support you. Please contact he can help you with any support. We tried calling several times to assist you as well.

October 25, 2023

can't load any products to my website. and i have a 7-day free trial. wrote to them no response.

United States
9 days using the app
Edited August 3, 2023

There were a few small bugs to start, but everything was fixed quickly and easily.

Bisket Empire
United States
21 days using the app replied July 24, 2023

Hi , We will are here and ready to support you. Please contact he can help you with any support you need.

December 1, 2022

Garbage company. Half of my customers orders were cancelled because of inventory not available. Waste of money.

Holistic Pets RX
United States
4 months using the app replied December 6, 2022

Hi Holistic Pets RX,

Thank you for taking time to leave a review. We're sorry your experience with Smoke Drop was not satisfactory and we'd love the chance to prove we are a valuable partner for your store.

After reviewing your order history, we noticed that 2 out of your 12+ orders were cancelled over the last several months due to inventory issues.

Apologies for the inconvenience these cancellations caused. When suppliers run out of inventory, we do our best to offer a suitable replacement you can offer to the customer. If a replacement is not available, we issue a full refund for the order so you can refund your customer.

Order cancellations are not ideal and we strive to only partner with suppliers who can consistently fulfill orders with high quality products.

If you'd like to try Smoke Drop again, please do not hesitate to reach out and we'll be happy to provide recommendations on products to carry on your store.

Thanks again for using Smoke Drop and we hope to serve you again in the near future.

December 18, 2022

Hola, una pregunta,
Quisiera saber como es su política de devolución, para poder implementarlo en mi tienda y así el cliente pueda tener una mejor experiencia
Buen día.

Halloweed 420
6 months using the app
December 12, 2019

LOVE this app!!! Great margins and orders ship quickly to my customers. Glad to see this industry growing in online retail

Dank Riot
United States
Over 3 years using the app
April 25, 2020

Fantastic app. My experience is in brick & mortar, but with everuything going on our store needed to be online. Smoke drop made it easy to sync with Shopify and start selling. One month later and we're getting conssistent sales with fast shipping.

Carly offered some great recomendations while helping me get started. I've been in the industry for years and its great to have apps like Smoke drop moving us forward.

Sucks to see these negative reviews. Too many overnight drop ship stores thinking they can sell online without understanding the product.


OG Trays
United States
Over 3 years using the app
Edited December 4, 2020

I love this app! Dropship gets your products out fast! If ever you have questions, they always have responded to me, I highly recommend them! Martin E. Wallace CEO/FOUNDER

Mystic Bloo Wizard
United States
Over 2 years using the app
September 9, 2020

As someone who uses Smoke Drop to sell on one accounts and dropship from another, this app is great! It helps streamline my dropshipping side of the business and it also lets me find vendor and products quick.

My Rolling Tray
United States
About 2 years using the app
January 26, 2021

Awesome! Easy to set up and so far it's a great option. I love the experience and looking to a better product updates.

Harvest and More LLC
United States
Over 1 year using the app