Reviews (2,900)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective targeting capabilities, especially for reaching younger demographics like millennials and Gen Z. They highlight the ease of setup, innovative advertising features such as AR ads and vertical videos, and responsive customer support. Additionally, its comprehensive e-commerce integration, detailed analytics, and opportunities for community building and influencer collaborations are valued for enhancing engagement and optimizing ad campaigns.

June 27, 2020

it was pretty easy to set it up. no stress at all. straight to the point and very precise. had guidelines also

jabelstores
Ireland
4 months using the app
December 16, 2020

STAY AWAY! I started with snapchat to campaign my website and after a few days I cancelled my campaign but still getting charged every single day! Do yourself a favor and keep away!

Footwear Maison
United States
8 months using the app
Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

Edited January 7, 2021

I gave it a 4 star rating for how simple setup was! I'll be back to give a 5 star once I have an ad to test out the service completely. Time to sell some more lashes! By the way check us out lash lovers! Thank you and have a blessed day! www.showoffbykotyashilan.com

Show Off Cosmetics by Koty Ashilan
United States
4 months using the app
April 16, 2020

Je suis debutant mais je pense que mon article sera tres bien publiée sur Snap
j'adore se reseau en espérent que mon article cartonne

Gian’Markets
France
4 months using the app
January 8, 2023

wasnt too hard to use nor was it too hard to get set up. definately recommend.

FFB&B
United States
4 months using the app
January 25, 2023

this really good and one of my most favorite app. highly recommended to all of you must use this app.

choose best
Pakistan
4 months using the app
Edited September 18, 2021

I look forward to seeing what this app can do to help build my business and business name. Looking forward to some new sales. The app is pretty easy to use.

DreamingSweetPea
United States
8 days using the app
August 17, 2020

This will be really helpful for my business and so far it was really easy to setup and hope everything else will run smoothly

YourHairMafia
Ukraine
4 months using the app
April 14, 2023

i would say it wasnt that bad but its still a process. i would recommend people to use it to advertise across media

RACINGSOCIETY
United States
4 months using the app