Reviews (2,900)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective targeting capabilities, especially for reaching younger demographics like millennials and Gen Z. They highlight the ease of setup, innovative advertising features such as AR ads and vertical videos, and responsive customer support. Additionally, its comprehensive e-commerce integration, detailed analytics, and opportunities for community building and influencer collaborations are valued for enhancing engagement and optimizing ad campaigns.

April 22, 2019

Very poor experience. Customer support doesn't exist. I submitted a simple question. No answer for a few days.

Modern Life Way
United States
7 months using the app
Snap Ads replied April 29, 2019

Thank you for the review. We have resolved the issue you ran into last week. We believe everything should be working, as expected, for your store. Please email the support alias if you still see any issues.

July 22, 2023

easy to sign in and navigate and understand how to make ads visible and paid for afterwards. Even though I'm still building my drop shipping website and learning as i go that is what makes this app stand out for me.

class-act-clothing
United States
8 days using the app
April 8, 2022

set up was easy peasy, it was really self explanatory. I would definitely tell a friend to tell a friend.

calebdge
United States
4 months using the app
July 1, 2020

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fnitems
United States
8 days using the app
January 21, 2022

I used this app to advertise my products and attract customers and retain return customers from all over the world

Nkay Boutique
United States
8 days using the app
June 22, 2023

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PatioJunkie.com
United States
4 months using the app
October 5, 2021

i did not have experience to ads in snap chat . i need you me to make business that first time . please help me

Q-lovely women style.com
Saudi Arabia
8 days using the app
October 20, 2022

deze app werkt naar behoren. doet wat hij moet doen & is een hele verademing voor het publiceren op onze verschillende kanalen

E-shock
Belgium
8 days using the app
June 13, 2023

I won't be using snapchat ads again! I did as the promotion required spent $25 on a campaign that I created via shopify and i was supposed to get a $100 ad credit. after my initial campaign ended i waited a week because that's how long it said it would take for the credit to be applied but it never came after I contacted snapchat ad support they tried to weasel out of the promotion by saying I didn't follow the requirements which I know i did and refuse to honor the promotion. so be it your refusal to honor $100 credit cost you potential hundreds more in future ad spend I'll use my marketing budget on the other sales channels!

GEFNET I.T. Services
United States
7 months using the app
November 10, 2022

Great app to use for running ads! I really liked how Snapchat offers bonus credit if you spend a certain amount of money on the ads!

closeydoor
United States
8 days using the app