Reviews (3,393)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and interface, making it suitable for all technical levels. It effectively targets younger audiences with innovative ads like AR features and vertical videos. The platform offers robust targeting, e-commerce integrations, and influencer marketing opportunities, allowing for authentic content creation. Merchants also value the comprehensive analytics and performance tracking, as well as the responsive customer support, which enhances the advertising experience.

July 30, 2023

Good and easy. The experience was good, a little bit tricky in pixels part for coding. Overall, it was good

Scarlett Star
Australia
4 months using the app
April 20, 2024

PARFAITE RAPIDE EFFICACE

shopping express
France
25 minutes using the app
June 27, 2020

it was pretty easy to set it up. no stress at all. straight to the point and very precise. had guidelines also

jabelstores
Ireland
4 months using the app
September 23, 2023

easy to create the account plus you get a $100 bonus after $25 spent

Punny Apparel
Canada
8 days using the app
December 16, 2020

STAY AWAY! I started with snapchat to campaign my website and after a few days I cancelled my campaign but still getting charged every single day! Do yourself a favor and keep away!

Footwear Maison
United States
8 months using the app
Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

March 24, 2024

great

The Home Depot
United States
4 minutes using the app
Edited September 18, 2021

I look forward to seeing what this app can do to help build my business and business name. Looking forward to some new sales. The app is pretty easy to use.

DreamingSweetPea
United States
8 days using the app
August 28, 2023

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Sugar Plum
United States
8 days using the app
Edited January 7, 2021

I gave it a 4 star rating for how simple setup was! I'll be back to give a 5 star once I have an ad to test out the service completely. Time to sell some more lashes! By the way check us out lash lovers! Thank you and have a blessed day! www.showoffbykotyashilan.com

Show Off Cosmetics by Koty Ashilan
United States
4 months using the app