Reviews (3,434)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and robust targeting options of this app, particularly for engaging younger audiences with features like augmented reality. They find the ads cost-effective for driving traffic and sales, especially with shoppable and dynamic product ads. Supportive customer service and detailed analytics further help optimize campaigns, enhancing its value for e-commerce businesses.

November 30, 2020

I would like to use Snap Chat for advertising. The set up was very quick and easy. What I like the most are the projections of the campaign !

FlutterFetish
Canada
3 months using the app
Edited April 10, 2021

This will be my first time to use this app for my business. I hope it brings me potential customers. Wish me well.!! This is something I will continue to use to market on my personal snapchat account.

Konstanze Balanced Boutique
United States
3 months using the app
June 25, 2020

i used the app to create my ads and it was pretty straight foward you don't have to be a computer tech to know what to do.

PrescoTokoz
Australia
3 months using the app
May 31, 2021

Very difficult to troubleshoot. My ads got rejected immediately and I have no clue what is wrong or how to fix it. The help chat took one look at my account and closed the chat saying I need to start a help ticket instead of going through the chat to fix/troubleshoot/get any info. Not any better than FB ads.

Trendy Komfort
United States
3 months using the app
August 3, 2020

Très bonne appli, simple à installer et à utiliser. Je recommande Snapchat. Vraiment hâte d'utiliser le plein potentiel de cette appli.

BÉBINOU
France
3 months using the app
June 15, 2021

I used this app hoping to increase the traffic and sales of my website. It was very easy to set up and link with shopify

Deans Vinyl Products
Canada
3 months using the app
May 11, 2020

This is my first time using Snapchat and it was very easy to set up! It is FREE to set up and self explanatory! I look forward to positive feedback.

POPARRAZZI
United States
2 months using the app
October 25, 2021

its fairly easy but for me i personally need something to help me get and maintain customers. if you've got an little bit $ you capitalize multiple apps and daily then it great

EPCLFINDS
United States
2 months using the app
December 8, 2021

I have only just installed the app. It wasn't hard to install. As far as uploading sales videos, I've yet to do this. thank you

Casa Loréna Store
Australia
About 2 months using the app
May 5, 2020

I have Just started using the Professional side of snap but so far pretty easy, Hope it works and sends customers.

Nick-Jones-978
United States
2 months using the app