Reviews (3,390)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and interface, making it suitable for all technical levels. It effectively targets younger audiences with innovative ads like AR features and vertical videos. The platform offers robust targeting, e-commerce integrations, and influencer marketing opportunities, allowing for authentic content creation. Merchants also value the comprehensive analytics and performance tracking, as well as the responsive customer support, which enhances the advertising experience.

October 13, 2023

3.3.3.rtey(reyrt((ytyrtytryrtytyiyuiièièiyuiiiyytiyi

BuyTec
Algeria
1 day using the app
April 25, 2023

good experience good experience good experience good experience good experience good experience good experience

SartaStore
Pakistan
About 1 hour using the app
January 1, 2023

excellent

Addy Mart
France
About 1 hour using the app
July 20, 2020

don't waste your time on this
we have decided to remove the app from shopify and close this account
our impression is that your advertising techniques are fishy

Charges are changing without our permission
you claim minimum of 5 dollars you don't allow it to save you change it to 50
when we try from shopify it says minimum for the same thing is 20 per day
yet it still forces 50

an organization that uses these type of practices is not honest - we don't want anything to do with it
we also think that if it had any real marketing value it will not have resorted to these kind of methods

GraceHats
United States
About 23 hours using the app
Edited June 1, 2019

Same as everyone else, multiple tries to create an ad with an error of "Sorry, we couldn't process your request. Please try again later." 3 separate ads each attempted at least 24 hours apart. Clearly an app released too soon. Hopefully at some point they will release something that works since it's much more labor intensive to create an ad directly on snapchat.

Mystic Sloth
United States
About 21 hours using the app
Snap Ads replied June 5, 2019

Thank you for the feedback and sorry for the inconvenience. We did a quick check of your account and it appears that you were able to successfully create ads. Please reach out to us if you encounter issues in the future.

February 4, 2021

Very Crazy Very crazy. They are not transparent. you never know how much and for what you pay. as i installed there app. they just started to cut mony cut mony. However after one day paying too much money i decided to delet there app but they still cut my money. a very crazy company Never again

WERBE-WELT.SHOP
Switzerland
About 21 hours using the app
June 24, 2023

amazing surfing... i like it.lots of my friends are using... i found i find the right place to go... will use it oftenly

Hype Fabrix
China
43 minutes using the app
September 27, 2023

Just started my profile. I am very excited to use Snapchat Ads to market my brand.Setting up the profile was very easy being that I am already a snapchat user. I can't wait to explore more of what Snapchat has to offer for business account. I always wondered how brands were able to market their ads on Snap and now I get to see my brand do the same thing.

Relinquished Soul
United States
39 minutes using the app
April 24, 2023

not working on chrome. I want to run snap ads on my shopify store so i downloaded the app. Tried making an account and it just keeps refreshing when i input my Snap account information. So i went on Snap Ads website and the same issue occured. I cleared chrome cache , cookies, relaunched chrome. Tried from incognito, none of it worked. I went on different browser and it started working/

Gretala
Canada
About 17 hours using the app
November 19, 2022

good app i like thanks xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxx
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ClobberDirect
Ireland
36 minutes using the app