Reviews (3,433)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and robust targeting options of this app, particularly for engaging younger audiences with features like augmented reality. They find the ads cost-effective for driving traffic and sales, especially with shoppable and dynamic product ads. Supportive customer service and detailed analytics further help optimize campaigns, enhancing its value for e-commerce businesses.

January 13, 2021

HORRIBLE!!!! DO NOT USE....
I did a campain for my business $5 (but after no communication from the developer and no analysis what so ever, I cancelled the ad. They continued to charge me for the service that i cancelled. basically I was changed $5 for 33 days. In the end i opened a dispute with my bank regarding the charges..

Division 5
United States
2 days using the app
January 3, 2023

pretty easy. ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Diamond Don
United States
About 24 hours using the app
June 29, 2022

Worst Customer service ever. They never replied my messages. My ads got rejected and I tried to change the creative and everything I know but no changes. I sent them message since last month and they haven't replied me. The only thing I regretted was the time I wasted learning how to run Snapchat Ads

Diamonygift
Italy
2 days using the app
September 26, 2023

strak en simpel!

Voetbal Nutrition
Netherlands
About 23 hours using the app
September 11, 2023

good

Peaceful Buy
Nigeria
1 day using the app
September 7, 2021

Really helpful. Easy to set up. Free ad credit?! Sign me up! Love the dashboard, right up there with Facebook and Google.

Couch Haus
Canada
About 1 hour using the app
April 14, 2021

I Used this app to help me with shopify. Im really new in this one, lets see how it will go. I hope that Snapchat will help me to advertise and get more clinets for my shopify store.

RO-11
Latvia
About 19 hours using the app
October 29, 2020

This was the easiest app setup yet! Account setup, ad setup, and pixel creation were seamless. Ad creation was so simple!

Love Theory In Action
United States
About 1 hour using the app
May 18, 2023

l'app est facile a utiliser merci bcp

mon adorable bebe
Canada
About 1 hour using the app
November 23, 2020

A lot easier to set up than a FB Ad account. Everything, quick easy process with a lot of guidance and the ability to chat to Snapchat directly.

Almaasofficial
United Kingdom
About 1 hour using the app