Snapchat Ads , 2,586 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and innovative advertising features. They value its extensive targeting options, engaging ad formats, and responsive customer support. Regular updates, robust security features, and high-quality visuals are also praised. The app is recommended for its seamless store integration and potential to boost traffic and sales.

April 19, 2024

can't connect it to Shopify

J80FIT
United States
About 2 years using the app
March 19, 2024

I don't know yet, i have start using it then I can review.

JGR with a touch of Maori
New Zealand
20 minutes using the app
February 27, 2024

the app isnt working on my shopify

Lace Lounge
Canada
About 2 hours using the app
December 28, 2023

Hard to use

Kaabico
Kuwait
2 months using the app
May 3, 2024

Horrendous customer support. I started up some ads and was instantly locked out of my account. Ive been getting charged for ads for over a month. $156. Customer support has been terrible back and forth with automation. There is literally no resolution to my problem and they cant remove my payment method. Oh but they sent me a screenshot saying that their conversions showed I had 2,000 clicks. I have google analytics, google tags, and obviously shopify analytics and I can literally see how much traffic I get from snapchat ads. It is nowhere near this number. I would be very careful about this sketchy ad program.

ElizondoCulture
United States
October 8, 2023

Anyone who is doing snap ads are wasting money lads. I have scaled multiple brands above 100k using facebook and tiktok. Just wanted to try using Snap ads because they were advertising everywhere. They are useless. I am also making a youtube video to show why they are the worst and show my 300k subscribers.

Sparkling Spin
United States
About 2 months using the app
December 7, 2023

super application

Elementary Shop
Congo - Kinshasa
2 months using the app
June 13, 2023

I won't be using snapchat ads again! I did as the promotion required spent $25 on a campaign that I created via shopify and i was supposed to get a $100 ad credit. after my initial campaign ended i waited a week because that's how long it said it would take for the credit to be applied but it never came after I contacted snapchat ad support they tried to weasel out of the promotion by saying I didn't follow the requirements which I know i did and refuse to honor the promotion. so be it your refusal to honor $100 credit cost you potential hundreds more in future ad spend I'll use my marketing budget on the other sales channels!

GEFNET I.T. Services
United States
7 months using the app
October 17, 2023

meh meh meh meh meh meh do I have to keep typing meh until it reaches an exhausting amount? because i'm already there meh meh

Black dragons place
Canada
About 1 month using the app
October 15, 2023

Customer support is worst, no reason they reject your ads and you cannot run ads. Waste your time raising complaints and no one replies except bots. Dont waste Your time with this!

PetsLyf
India
4 months using the app