Snapchat Ads , 2,586 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and innovative advertising features. They value its extensive targeting options, engaging ad formats, and responsive customer support. Regular updates, robust security features, and high-quality visuals are also praised. The app is recommended for its seamless store integration and potential to boost traffic and sales.

July 29, 2023

The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.

The customer service is useless, they can just send articles, which aren't relevant to your issue.

Interlumi
United Kingdom
2 months using the app
June 8, 2023

I have submitted a request regarding a problem in my business manager and no answer to this day. I paid and had no return on investment because i could not run my ads any longer. It is very disappointing because i worked very hard to get my ads running and my business is now on pause and impossible to know why..

Hamalhi
Switzerland
29 days using the app
September 15, 2023

non serve a nulla per incrementare le vendite

T-SHIRT DIVERTENTI
Italy
Over 2 years using the app
November 3, 2023

I found it so good

Il mio negozio
Italy
About 2 months using the app
September 23, 2023

i dont have experience

DREAM POP
Albania
3 months using the app
June 2, 2023

This app dose not work don't waste your time downloading it!........................................

Style Fusion Fashion
United Kingdom
2 minutes using the app
March 4, 2022

Is not working. Besides, I should be able to select the products or collections I want to advertise. It doesn't make sense promoting everything in my store

Gloge Store
United States
Almost 2 years using the app
Edited July 22, 2020

I use this app to promote my business. so far so good. Im still getting use to using snap chat but im getting there slowly buy surely.

Love 365 Fam
United States
Almost 2 years using the app
September 9, 2021

This is frustrating.
Why would you make the Snapchat Ads app available in my country to install while I can't use it for its sole purpose because my country isn't eligible for a business account on the app?
When I tried to start running ads, my account was automatically rejected!
What am I then going to use this app for if my country isn't eligible for it?
I have contacted Shopify support to further investigate this situation because all of this was just a total waste of time and would like it not to happen again to anyone.

GoodyTees.com
Morocco
Over 1 year using the app
October 13, 2023

3.3.3.rtey(reyrt((ytyrtytryrtytyiyuiièièiyuiiiyytiyi

BuyTec
Algeria
1 day using the app