Snapchat Ads , 2,587 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
    2.0K
  • 14% of ratings are 4 stars
    358
  • 4% of ratings are 3 stars
    97
  • 1% of ratings are 2 stars
    24
  • 2% of ratings are 1 stars
    64
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and innovative advertising features. They value its extensive targeting options, engaging ad formats, and responsive customer support. Regular updates, robust security features, and high-quality visuals are also praised. The app is recommended for its seamless store integration and potential to boost traffic and sales.

May 21, 2020

I have been unable to actually make an ad because after taking my payment info the websites buttons stopped working. Not easy to navigate.

Casual Luxury
United States
Over 1 year using the app
October 10, 2021

This isn’t integrating with shopify. I am getting server error every time. Change the browser as well but no progress.

Greenappuae
United Arab Emirates
Over 1 year using the app
Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

April 29, 2020

I used the app, when I got my free $100 in ads all my ads approved and wiped the money out fast, not one sell! Now an ad wont even approve before it expires! Not happy at all. Funny how it was approved so fast to get that free $100 from me but not now.

Kris’s Top Picks
United States
5 months using the app
Edited June 1, 2020

fuk off ...........................................................................................................................

Alpha1Fitness&Apparel
United States
5 months using the app
April 27, 2022

average subpar average sub par marginal at best, could use some work with formatting, needs more options to customize

Coulter Coffee Co.
United States
5 months using the app
September 24, 2021

I just started creating my snapchat business account, then after confirming the received email. My Username / Email address and Password shows error or cannot find account.

Shopee Middle East
United Arab Emirates
3 months using the app
May 8, 2023

.............................HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Secure X Print
France
2 months using the app
September 18, 2019

I spend lot of money for zero result , i can keep going to try more and different ads but for now poor experience sorry

Big discount france
France
About 1 month using the app
December 8, 2022

They are alight. Could be more user friendly to figure out how much traffic you are bringing in and how to see the ad itself.

Dashpro™ Smart Bulb Camera
United States
25 days using the app
2
2