Reviews (2,704)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and innovative ad formats. They value its seamless integration, responsive customer support, and unique targeting options. Detailed analytics tools have helped increase store sessions. The app is popular among younger demographics, ideal for brands targeting millennials and Gen Z. It offers e-commerce businesses the chance to drive sales directly from the platform with features like shoppable ads. Regular updates show a commitment to continuous improvement.

May 8, 2024

Snap Chat ads offer:
1. **Targeting Capabilities:** Snapchat offers robust targeting options based on demographics, interests, behaviors, and location, allowing advertisers to reach a specific audience effectively.

2. **Engagement with Younger Audience:** Snapchat is popular among younger demographics, making it a great platform for brands targeting millennials and Gen Z.

3. **Vertical Video Format:** Snapchat is known for its vertical video format, which is highly engaging and fits well with mobile viewing habits.

4. **Augmented Reality (AR) Advertising:** Snapchat is a pioneer in AR advertising, offering interactive and engaging ad experiences through lenses and filters.

5. **Brand Awareness:** Snapchat ads can help increase brand visibility and awareness, especially among younger audiences who are active on the platform.

6. **E-commerce Opportunities:** With features like shoppable ads and dynamic product ads, Snapchat provides opportunities for e-commerce businesses to drive sales directly from the platform.

7. **Influencer Collaboration:** Snapchat works well for influencer marketing campaigns, where influencers can create authentic content to promote products or services.

8. **Geofilters and Location-Based Advertising:** Businesses can create geofilters to target users in specific locations, making it ideal for local businesses and events.

9. **Video Views and Story Ads:** Snapchat offers video views and story ads that can help businesses tell their brand story in a creative and engaging way.

10. **Performance Tracking and Analytics:** Snapchat provides detailed analytics and performance tracking tools to measure the effectiveness of ad campaigns and optimize for better results.

Pleasures and Treasures
United States
5 months using the app
May 6, 2024

Auto connection is good but still getting event quality error. Please solve it

JOHRIVISION
United States
3 months using the app
May 18, 2024

I recently had a fun experience with Snapchat. I used it to share moments with friends through snaps and stories. The filters and lenses were a hit, making every photo and video more entertaining. I also enjoyed discovering new content through the Discover section. Overall, Snapchat made staying connected with friends creative and engaging.

bibiicoz1.shop
Sweden
3 days using the app
April 6, 2024

It was pretty easy to create an ad on their beginner mode.

ItsGivingFace
United States
18 days using the app
May 3, 2024

Horrendous customer support. I started up some ads and was instantly locked out of my account. Ive been getting charged for ads for over a month. $156. Customer support has been terrible back and forth with automation. There is literally no resolution to my problem and they cant remove my payment method. Oh but they sent me a screenshot saying that their conversions showed I had 2,000 clicks. I have google analytics, google tags, and obviously shopify analytics and I can literally see how much traffic I get from snapchat ads. It is nowhere near this number. I would be very careful about this sketchy ad program.

ElizondoCulture
United States
8 days using the app
June 3, 2024

I like the customizable templates they provide and they make everything very simple

Baby Mama Essentials
United States
23 days using the app
April 18, 2024

Got more sessions on my store and thank you

babyshopbycollin.com
United States
4 months using the app
April 4, 2024

I'm a new Snapchat user. I found connecting my Shopify shop to Snapchat was very very very easy it only took the time normally taken to enter Snapchat login credentials. Nothing else!

SELECT CHOICES
Papua New Guinea
18 days using the app
March 31, 2024

very useful snapchat apps, i am use this programing and business purpose,

please give $1000 ads credit for tawhidhp@gmail.com

Smart Abaya
Bangladesh
About 2 months using the app
June 1, 2024

Snap chat is a use-full app for digital marketing and other stuff we can run or grow our business by using this app

CarryStore
United Arab Emirates
21 days using the app