Reviews (610)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, especially the well-finished and padded shoes, and the wide range of customizable options available. The design interface is user-friendly, facilitating easy integration and product customization with Shopify. Customer service is noted for being responsive and supportive. Although shipping times vary, the express shipping options are recognized for being both affordable and reliable, enhancing product offerings and attracting customers.
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Terrible place to get stuff fulfilled through. Takes a month for anything to get even shipped. Never coming back.
THIS APP HAS ZERO CUSTOMER SERVICE!
PRODUCTS SHIP FROM CHINA SO ORDERS TAKE OVER A MONTH TO FULLFILL!
Just received first order. Took two months. Tough to run a business with a two month turn around. Shoes were only printed on one side. Waiting for response from company for replacement. Image was supposed to be on both sides. The printed side was well done but I need the work complete and timely.
Very bad this application. I DO NOT RECOMMEND IT TO ANYONE.
This application really for my concept is not recommended for anyone, since I made an order more than a month ago and it has not yet reached my client, I contacted support and they do not give me an answer on the status of my order.
Hi dear,
We are so sorry for the inconvenience, we had two weeks off from Feb 8 to Feb 21 because of the New Year holiday, we will ship your items ASAP.
Best regards,
Thanks.
If I could give negative stars I would.
UPDATE: the test order was delivered BUT they sent the wrong size!!! I've sent ANOTHER message to "support" and have got nothing. I'm now deleting them, they're not good for business and I really don't think they should be allowed on Shopify. Sure, the app is really easy to use and they have some good products but if they can't provide support and send wrong products then why should they be supported by Shopify or anyone for that matter. I'm extremely disappointed!!
UPDATE:Yes, the app is easy to use, however, I've sent several emails to their "support" and have got nothing in return so they're losing stars. I did a test order, thank god, they've taken my money but have not/will not respond to my emails or contact. Have they not read their own FAQ's? They say to contact their "support"....well where is it? I'll keep waiting, but they're losing stars the longer I wait.
I've use this app to create canvas shoes, it's very easy to install and use. I haven't ordered anything yet so I give it 5* for now.
This site is highly suspicious. I added my credit card to order a pair of canvas shoes. It had an error and said I would need to call for assistance. The number they gave is a bank. I looked up that bank and the number is wrong! I think they are trying to get my info. I will be reporting this to the BBB.
Has anyone had an issue with delivery and production time? I ordered a sample created on 2/2/2019 and its 2/24/2019. Order status is still IN Production for over two weeks now. I waiting on a reply from Printy
BE AWARE - SCAM, SCAM Company.
SCAM, SCAM, SCAM. I ordered Pair of shoes and paid Expedited Shipping. After my order seemed to be fulfilled they sent fake information to FedEx, Fake delivery time.
After waiting almost a month with Expedited Shipping... And contacting them more than 10 times,
They said - "we have checked this order, the tracking number has been replaced, the correct tracking number will be available tomorrow, so sorry the the inconvenience".
Of course, next day - nobody got in touch with me.
I checked with FedEx directly - they have NEVER received any packages from them - SCAM !!
This is company is pure SCAM, STAY AWAY, They located in China,with poor customer service. They don't speak English. I used to talk with them on Chinese to force them answer my emails.
Don't fall to any good reviews they have - is ALL FAKE, generated by their stuff.
I have long experience with Shopify, I am filling a COMPLAIN to take them out of market. This place not for SCAMMERS.
I placed two test orders. After 6 days nothing has been pushed to production, sent twice emails to request order status and NO response from customer service, in fact I've got a non delivery email by gmail. Their mail box is out of service. I am disappointed because I loved the sneakers series they had in their catalog, too bad... Shopify owners, at your own risk.
Placed two orders with this POD vendor, to test quality of the product. Chose expedited shipping (much extra) on both and after placing the order, both of them showed I only got basic shipping. I reached out to support and after a single response saying "let me take a look for you", nothing else after numerous emails and days passed. I won't be using this vendor anymore and recommend saying away from them. Printful is waaaaay better!