Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, especially its unique footwear offerings. They commend the quality of the products, the simplicity of the design interface, and the responsive customer service. The competitive pricing, inclusive of shipping costs, is also appreciated. Merchants find the mockups and templates helpful in the design process, and praise the reliable, well-packaged shipping.

Edited February 16, 2024

Contacted support already 3 times for an issue and never heard back. By writing this review, i hope they will finally get in touch with me!

EDIT: UPDATE TO 3 STARS. after seeing my original 1 star review they reached out to me to resolve the problem; which is good. But they should have answered my mails in the first place. If writing a bad review is the only way to get in touch with them, that does not bode well for future business....

11 days using the app
June 28, 2023

The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.

So Kawaii Shop
United States
10 months using the app
August 13, 2021

I am a user of the app within my website the products are very good but delivery takes a long time.
They should lower prices for us users so that we have a better profit margin, they should have an option to create our tags on products.
I only have 3 or 4 products of yours on the website, I use another company that gives me more profit.

NPN Lifestyle.
United States
About 3 years using the app
Edited November 14, 2021

App is good but I am a new business and have 3-4 orders in production for about 12 days now. They are still in production - ordered on the 3rd of November. When will it be shipped to get to customer. I will not like customers to a new business to be restless. I emailed support - no response.

United Kingdom
About 2 years using the app
February 9, 2020

The app is the only app I have found to make custom sneakers. They have recently updated their platform so you can see both sides of the sneaker when designing them which is great. However, they got ride of the side pictures that originally got pushed out when you used to create sneakers. I wish they would bring back that image along with keeping all the extra images that get pushed out now with the new platform. The sneakers aren't always printed exactly right and I have received sneakers that were multiple sizes bigger than what I ordered. I think they have updated their size charts now to fix that issue if I am not mistaken. I have also had an order delivered but they sent out the sneakers with no name and street address but that is only one sneaker order out of the 20 or so orders for sneakers I have received thus far. I wish the sneakers were made in America especially since the Coronavirus is currently wreaking havoc across China and the Asia-Pacific region. I also wish the deliveries didn't take so long. On average it takes 3 weeks to receive a pair but sometimes it can take 4-5 weeks and that upsets people. Good concept but needs some tweaks and better more quality sneaker products. Also, BRING BACK THE HIGH TOPS when you bring out those additional designs I mentioned you should come out with. If you fix the issues I mentioned above, I will change the rating to 4 stars or higher but until then, no can do. Shop American Patriots Apparel - https://www.AmericanPatriotsApparel.com

American Patriots Apparel
United States
Almost 2 years using the app
Edited August 31, 2020

As much as I am a fan of the sneaker catalog of Printy6, they don't offer any options to edit shoelaces, outsoles, insoles, or shoe collars. Not only that, but they also don't allow you to duplicate layers. So they fall short on the sneakers, otherwise, I would give this app at least a 4/5.

Edit (08/31/2020): I bought a pair of sneakers I made online with them. The red that I put on came out looking more salmon-colored than red. Please work on your colors.

"LIFT OFF" by Andrew
United States
Over 1 year using the app
June 15, 2019

allot of great options ...biggest issues is getting the right resolution ..having to upload the same image for different products

United States
Over 1 year using the app
October 20, 2019

This app has a lot of potential and very user friendly. However, it needs better mock-ups of the shoes instead of just showing one shoe side. Customers will want to see a full view of the shoe design both right, left and top of shoes as this will increase conversion rate on sales. Please add more mock-ups of the shoe views. Or allow the shoe to be rotated for different views all around. Will give it 5 stars when more mock-ups of shoe views are available.

United States
Over 1 year using the app
December 30, 2018

This app is very easy and simple to use. However, I wish there were more options for the wall art when placed on your site. So that my customers have more options to suit there needs.
Options like:
Many different sizes
Different frame types and colors.
Different types canvases

Amanda Quinn Impressionist Artist
Over 1 year using the app
Edited November 6, 2022

As I mentioned in our previous review, we've had issues in the past with this app. But I appreciate how they worked with me on the last one even though it took quite some time. But it's progress. Hoping to be able to give 5 stars one day.

Raiana's Vibes
About 1 year using the app