Reviews (611)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality custom sneakers and user-friendly interface of this print-on-demand app. It integrates smoothly with Shopify, offers effective design tools with recent enhancements, and features cost-effective express shipping options. While customer service response times vary, the app simplifies product creation and syncing, and its pricing structure, including free shipping options, helps manage costs effectively.

Edited November 14, 2021

App is good but I am a new business and have 3-4 orders in production for about 12 days now. They are still in production - ordered on the 3rd of November. When will it be shipped to get to customer. I will not like customers to a new business to be restless. I emailed support - no response.

Osenoir
United Kingdom
About 1 year using the app
August 13, 2021

I am a user of the app within my website the products are very good but delivery takes a long time.
They should lower prices for us users so that we have a better profit margin, they should have an option to create our tags on products.
I only have 3 or 4 products of yours on the website, I use another company that gives me more profit.

NPN Lifestyle.
United States
About 1 year using the app
Edited November 6, 2022

As I mentioned in our previous review, we've had issues in the past with this app. But I appreciate how they worked with me on the last one even though it took quite some time. But it's progress. Hoping to be able to give 5 stars one day.

Raiana's Vibes
Australia
About 1 year using the app
February 9, 2020

The app is the only app I have found to make custom sneakers. They have recently updated their platform so you can see both sides of the sneaker when designing them which is great. However, they got ride of the side pictures that originally got pushed out when you used to create sneakers. I wish they would bring back that image along with keeping all the extra images that get pushed out now with the new platform. The sneakers aren't always printed exactly right and I have received sneakers that were multiple sizes bigger than what I ordered. I think they have updated their size charts now to fix that issue if I am not mistaken. I have also had an order delivered but they sent out the sneakers with no name and street address but that is only one sneaker order out of the 20 or so orders for sneakers I have received thus far. I wish the sneakers were made in America especially since the Coronavirus is currently wreaking havoc across China and the Asia-Pacific region. I also wish the deliveries didn't take so long. On average it takes 3 weeks to receive a pair but sometimes it can take 4-5 weeks and that upsets people. Good concept but needs some tweaks and better more quality sneaker products. Also, BRING BACK THE HIGH TOPS when you bring out those additional designs I mentioned you should come out with. If you fix the issues I mentioned above, I will change the rating to 4 stars or higher but until then, no can do. Shop American Patriots Apparel - https://www.AmericanPatriotsApparel.com

American Patriots Apparel
United States
10 months using the app
June 28, 2023

The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.

So Kawaii Shop
United States
10 months using the app
Edited February 13, 2019

Just trying it out now. Will provide more feedback once I get to use the site. So far it looks good.

The Tahoe Card Company
United States
8 months using the app
June 13, 2022

The Products are great and I haven't had any returns due to quality. However there are many times that I pay for express shipping and they they ship normally. Customer service is slow to respond to refund request if they respond. I'm need a refund for shipping cost for at least 11 orders. They crazy thing is they recommend that you use a express due to slow normal shipping time frames and when you pay for it they don't use it.

Projects817
United States
8 months using the app
April 4, 2019

I like the extra things you can print and design, however, I was disappointed when half the shoes were not available, and I could not see the other side to design and know what it'll look like. It would be nice to see more of the sport-like shoes though and the app is a bit slow sometimes, wish there was more to offer though.

Namari Design
United States
6 months using the app
March 6, 2018

can't tell yet need to see how the products look! but seems cool

Omnivolv
United States
3 months using the app
December 30, 2018

This app is very easy and simple to use. However, I wish there were more options for the wall art when placed on your site. So that my customers have more options to suit there needs.
Options like:
Many different sizes
Different frame types and colors.
Different types canvases

Amanda Quinn Impressionist Artist
Canada
2 months using the app