Reviews (610)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, especially shoes, for their excellent finishes and padding. The app offers a wide range of customizable products with a user-friendly design interface that recently improved to show more design details. Integration with Shopify is straightforward, enhancing usability for merchants. While shipping times receive mixed reviews, the competitive express options are noted. Customer service is responsive, quickly addressing queries.

March 20, 2024

Do not, and I repeat, DO NOT use this supplier! We purchased 3 dresses and a skirt on 18 FEB. We contacted them at the end of February, asking why nothing was being processed. Their response was that they were having production issues. Today is now over 30 days, and we still don't have the shipment. Regardless of how many positive reviews this Vendor has, don't waste your time. Those reviews can ...

ISLK
United States
About 1 month using the app
Edited May 28, 2019

So I've been trying to get a response from someone for the past week and a half with no response! I have one order that is taking way too long and every time I try to leave a message no one responds. I just order one of my demos and received the shoes and the print is all messed up! I love your products but how in the heck can you mess up on peoples orders and not respond to them or provide help ...

City2theWoods
United States
Over 6 years using the app
Edited September 17, 2020

UPDATE
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Tested again. And bad experience again.

Tried to test again the company. Ordered shoes with express shipping.
And it's been 12 days and no tracking is uploaded. Where it in the information it said that it will take 3-5 days production.

Contacted few times, and they gave me fake tracking, the first time. Then the second time again. Tracking number ...

Shoo Store
Lithuania
About 6 years using the app
June 12, 2019

Really bad customer service. I decided to remove all Printy6 products from my store. The items take much too long to produce. When you ask for status or help it takes 5 days to get a less than professional response. I 100% would not recommend them.

Any Means
United States
Almost 5 years using the app
February 21, 2018

I paid twice for a pair of shoes, I never received my things, and they never responded to my email

Multi Hustle Clothing
United States
Almost 5 years using the app
Edited May 10, 2019

They only print one side of the shoes! Probably why they only show one mock-up! Use Printful, they print the whole shoe really well and delivery time is reasonable coming from China

Hawaiian Attitude
United States
Over 4 years using the app
Edited March 9, 2023

UNABLE TO DELIVER NEW DRESSES

Ordered 5 dresses on Jan 22, 2023, at 02:54:11am, and the dresses were still in production on Mar 3, 2023, at 12:35 am. I will keep updating this review until the dresses are shipped.

Printy6 added new dress silhouettes to their catalog. And they advertise in writing a fulfillment time of 3 to 4 days. However, they are unable to fulfill dresses within this time frame ...

Objet D'Art
United States
About 4 years using the app
Edited October 20, 2020

Lots of recent 5 star reviews with only one sentence comments always makes me do that extra bit of due diligence and as part of that i check out the stores leaving these reviews. I recommend that you all check out the stores leaving these 5 star reviews too.
Anyway, I had high hopes as design interface was quite good and placing sample order was easy. Then it all went bad. There is simply no way ...

I Love a Hangar
Australia
Almost 4 years using the app
Edited May 18, 2021

I have had an item "in production" for 14 days. Support is not responsive, customer is frustrated, Printy 6 help is non-existent. They replied to this review but still have not relied to the support ticket that was "created" on my behalf.

Phoenix Shaving
United States
Over 3 years using the app
Printy6 replied May 17, 2021

Dear,

This is John from Printy6, we noticed that you have an order is in production about 14 days, and you sent us several emails but didn't get response from us, I have ...

May 26, 2018

Can’t seem to edit or resize the image. The product visualization doesn’t seem to work either.

Thakurignstore
United States
About 3 years using the app