Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

September 18, 2023

We recently started using Social Snowball and the support I have received from their customer service team has been fantastic. I have been dealing with Malvika and he has been brilliant responded quickly with any questions I have had and helped sort out any problems or queries I have had. Thank you

Lanoguard
United Kingdom
9 months using the app
November 11, 2022

We have not fully deployed the app but it is showing great potential. User-friendliness comes to mind, and the support team deserves 6 stars out of 5. Onboarding with them is a dream!

GROOM
Canada
9 months using the app
Edited November 18, 2022

Awesome straight forward customer support. Thanks so much again, you helped us a lot to setup our store. Best Michael.

Bluestein
Germany
9 months using the app
April 19, 2022

Perfect app for affiliate marketing, will use long term A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

The Australian Organic
Australia
8 months using the app
April 19, 2023

Excellent service (Duass is super helpful!). Great program, solved all of our needs. Much easier than Grin or Captiv8

Promix Nutrition
United States
8 months using the app
October 26, 2021

The customer service is excellent. The app is awesome and our affiliates love using Social Snowball!

Blady™
United States
8 months using the app
March 23, 2022

This app is very easy to use for both the merchant and the affiliates! I love customer support - thanks Duaas for the fast responses and finding a solution for all my questions. Definitely recommend.

Not Your Average
Estonia
8 months using the app
August 28, 2023

Great app! Solves almost all of the common pain points that come with scaling an affiliate program. Team is generally responsive to feedback and implementing it quickly. Very satisfied with the platform so far!

Grüns
United States
7 months using the app
February 13, 2023

Duaas is the Men!! He helped me all the way. Me ayudo a implementar la applicacion con mucha pasiencia, Muchas Gracias.

Oni Tools
United States
7 months using the app
June 8, 2023

Great app! Easy to use and the support team are very accommodating. The features offer are what we're looking for. We've encountered issues with leaks and bans at first, but thanks to their quick help we're able to resolve them. Highly recommended!

BOOMBA
Hong Kong SAR
7 months using the app