Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

March 23, 2022

This app is very easy to use for both the merchant and the affiliates! I love customer support - thanks Duaas for the fast responses and finding a solution for all my questions. Definitely recommend.

Not Your Average
Estonia
8 months using the app
August 31, 2023

We just started using this app, and it has been SO user-friendly and easy to use already. It's our third attempt at setting up a referral program, and it's been the easiest by far, with exceptional account management and support. Excited to grow our program with Snowball!

SideDish
United States
7 days using the app
February 13, 2023

Duaas is the Men!! He helped me all the way. Me ayudo a implementar la applicacion con mucha pasiencia, Muchas Gracias.

Oni Tools
United States
7 months using the app
June 13, 2022

Social snowball is a great app. I was having a difficult time managing the payouts of my affiliates but I got helped by of the support guys, Duaas. He made sure that my issue will be taken care of and will connect to the payment providers connected to my account. Thank you!

SaberMasters
Bulgaria
7 months using the app
February 15, 2023

Excellent customer support, Duaas was incredibly helpful in walking me through the setup. Couldn't be more satisfied, 5 Stars!

Pro Audio Video
Canada
7 months using the app
June 14, 2022

Great support! Software is simple to set up. Codes are stored nicely in a folder in the discounts tab on Shopify.

WINPRO Pet
United States
7 months using the app
April 27, 2022

I am using this App for the last 3 months and found this quite helpful. Next level of customer support, I look forward to growing our Affiliate base with Social Snowball over the next few months. Helpful (0)
Market Thrill
Rating
5 of 5 stars
Posted
April 19, 2022
Great Customer Service And The App Is very helpful when increasing more orders from word of mouth/affiliate marketing!

Oswaal Books and Learning Pvt Ltd
India
7 months using the app
July 13, 2021

A must have, game changing affiliate programme. The team are super helpful & always about to help sort any issues out

Gymgum
United Kingdom
7 months using the app
October 21, 2021

I'm having success in all aspects of ECom, sales are next. The complexity involved with all the platforms necessary along with integration is the most difficult work I've done in my life. I'm used to success. I know I'll get there and appreciate Social Snowball's approach to customer care. Because I get the help I need. The Social Snowball Support Team work with each individual customer answering questions, working with developers to answers so the team really works to help me. GREAT WORK SUPPORT TEAM! Austin thank you!

Fire In The Desert
United States
6 months using the app
April 15, 2022

Great app with great customer support (especially Duaas). Boosted affiliate sales massively compared to just discounts.

Citadel Pendants
United Kingdom
6 months using the app