Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

July 9, 2024

very easy to use and great customer support

IOMTT Races Official Merchandise
United Kingdom
3 months using the app
June 13, 2018

Clicksit has allowed us to fully automate the customer return journey, and offer the CollectPlus return service.

Hamilton And Hare Ltd
United Kingdom
Over 6 years using the app
Edited August 30, 2019

Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!

Air & Grace
United Kingdom
Over 6 years using the app
Edited September 2, 2019

An excellent app which allows us to give our customers a professional returns process. Easy to use, easy to monitor and streamline our process. Courteous and professional staff who responded well to suggestions and made some changes to the dashboard for me!

Afinepairofshoes
United Kingdom
About 6 years using the app
Edited May 2, 2018

This app is what I was looking for as a replacement to AfterShip Lite. I agree with the previous review that this is perfect and works even though it's for the UK. If you don't need to provide return labels, then this app will work just fine. I was able to set up the returns link under my domain. Requires a little technical understanding, but they provide instructions on how to do it. http://return.discountdressshop.com

The best part of it is it's free!

Discountdressshop
United States
Almost 6 years using the app
Edited September 11, 2019

We used Clicksit to help track returns and make it cheaper for our customers to return items also. Clicksit is a great app that allows seamless and easy returns with competitive prices! Would highly recommend.

We like the notification of customers wanting to return items so we can authorise and control returns.

Union 22
United Kingdom
About 5 years using the app
August 31, 2019

Great app, 100% recommend Clicksit Return Center. Fantastic support when needed and always on hand for any help needed.

GymWear UK
United Kingdom
About 5 years using the app
November 6, 2018

Wow! This app is a lifesaver to keep track of returns. It is easy to install and the text is customizable on the returns page. The customer sees specific instructions and easily can return without problems or questions. Each return links to the order for easy refunds. Thank you! TheWantsies.com

The Wantsies
United States
About 5 years using the app
Edited October 23, 2019

This is a fantastic app, it is easy to use and the support is great. This is very handy for our customers.

Littlefair's Wood Finishing Products
United Kingdom
Almost 5 years using the app
September 6, 2019

This is a fabulous app! It has streamlined all my returns in a very slick and professional manner! What a pleasure to use! Thank you Clicksit!

Leigh Schubert
South Africa
Over 4 years using the app