Sorted Returns Center , 418 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 13, 2022

So far so good! We use this RMS frequently and it's easy enough. I appreciate all of the auto-generated emails, it's much easier to stay connected with a customer even after the return.
United States
Time spent using app: 23 days
December 24, 2021

It made returns easy to handle, for the customer and for me - easy to install and use, I am very happy!

dogs lead shop and more
United Kingdom
Time spent using app: 11 months
December 22, 2021

We were unaware of this app until we were contacted by one of their team, Jodie. Jodie was fantastic in explaining the app and providing a demo. She was on hand to provide after installation support. The app itself is very slick, blends into our own website and interface, making it comparable to some of the returns platform featured by high street brands. It has elevated our brand as one customers can trust. Top marks to the team and Jodie in particular.

Peyton & Tyler
United Kingdom
Time spent using app: About 2 months
Edited December 16, 2021

The clicksit team was promt enough to resolve the issue very quickly . The service has been working smoothly till date apart from few tech glitches which were resolved quickly .

United Kingdom
Time spent using app: Over 1 year
December 7, 2021

We've been using this app for around 2 weeks now.
Good points; easy to setup, customise various things (like automated emails) & hold return info in one place.
Can improve; system automatically started sending pre-paid returns labels, which we didn't realise would happen (quickly fixed by support) as we wanted a customer paid return.

United Kingdom
Time spent using app: 25 days
Edited December 6, 2021

Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.

Ethical Bedding
United Kingdom
Time spent using app: Over 1 year
Edited December 5, 2021

This has really streamlined our returns process and I no longer have to track in excel. Thanks for making such a useful app for small businesses! I have an online clothing store for fuller bust women and naturally we get quite a few returns so it's useful to have an app to process it and keep on top of inventory.

United Kingdom
Time spent using app: 28 days
December 2, 2021

If you want to offer a painless and friendly returns process to your customers, then look no further. The returns process is completely automated. We pay for the returns simply because it offers a good customer retention policy to do so and offering this service on your website also helps the prospective customer trust your site and shows that you have taken the time to offer a seamless returns process . Just make sure you update your terms and conditions to reflect same. To summarise: Your returns process will be simple, effective and most importantly less time consuming for you and your customers.

Shaving Time
United Kingdom
Time spent using app: 11 months
Edited December 2, 2021

Hi I just want to say this app has been a life saver, my returns have never been more smooth, it is hassle free for the customer, my return rate has gone lower due to the confidence this provides.

Asian Suits Online
United Kingdom
Time spent using app: Over 1 year
December 2, 2021

It's great to be able to offer returns using Collect+ just like our bigger competitors do. The charges are really good and the app is very easy to use. Also the customers do most of the work so we can just sit back and wait for the items to be returned, allowing us to focus on growing our brand.

Unified Boxing
United Kingdom
Time spent using app: 12 months