Sorted Returns Center , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.
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I have been using this app for quite some time now. And it has really helped me manage a lot of the returns and exchange requests. To top it all it is free.
I think this is the only app that lets you do all of this for free.
There are a couple of things I would love to have in the portal like more details of the order such as the order date, product mrp, product cost, discount applied if any and other similar details. Also a way to update and send customers tracking ID for their exchange request.
The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal.
It is very easy to use for us and for our customers. It makes the return process much easier. Great App - highly recommended.
IT'S pretty good but it lacks the ability to customize emails on free plan, the rest is just awesome
I am honestly SO shocked at how good this app is. I was previously doing this manually with 'return email templates' and it was horrible trying to keep track of everything and communicating back and forth. This has saved me sooo much time & has added a huge professional touch to the website. I cannot say enough good things.. I just hope it stays this good without problems! It's a no-brainer for anyone considering!
I am really enjoying the app. Also it looks very professional to have a return portal on the website and also increases conversions. Also they are always working on updates to improve the app. Very nice!
The Team is very helpful (especially Dan :-)) They guided me through the set up and were very flexible with my availability!
I am half way using the app as i still need to set up few things but so far it is working absolutely flawless!
Really easy to set up and has given the customer much more visibility and control in the returns process whilst making it easier for them. Really pleased we chose Clicksit.
it works good, simple and easy to set up a friendly return page for our store, giving the customer easy access to request a return, and it's free
Excellent app, makes it so easy for my customers to return with ease. Straightforward instructions on what to do and customers are happy with the simplicity of the service!