Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

May 15, 2020

IT'S pretty good but it lacks the ability to customize emails on free plan, the rest is just awesome

Vottion
United Kingdom
Almost 3 years using the app
April 15, 2021

I am honestly SO shocked at how good this app is. I was previously doing this manually with 'return email templates' and it was horrible trying to keep track of everything and communicating back and forth. This has saved me sooo much time & has added a huge professional touch to the website. I cannot say enough good things.. I just hope it stays this good without problems! It's a no-brainer for anyone considering!

COCOSTUDIOS
United Kingdom
Almost 3 years using the app
July 9, 2021

I am really enjoying the app. Also it looks very professional to have a return portal on the website and also increases conversions. Also they are always working on updates to improve the app. Very nice!

OUR BRAND®
Portugal
Almost 3 years using the app
June 2, 2021

The Team is very helpful (especially Dan :-)) They guided me through the set up and were very flexible with my availability!
I am half way using the app as i still need to set up few things but so far it is working absolutely flawless!

For Dog Lovers
United Kingdom
Almost 3 years using the app
February 4, 2021

it works good, simple and easy to set up a friendly return page for our store, giving the customer easy access to request a return, and it's free

Teslong
United States
Almost 3 years using the app
May 14, 2021

Really easy to set up and has given the customer much more visibility and control in the returns process whilst making it easier for them. Really pleased we chose Clicksit.

Red Original
United Kingdom
Almost 3 years using the app
April 11, 2021

Excellent app, makes it so easy for my customers to return with ease. Straightforward instructions on what to do and customers are happy with the simplicity of the service!

Kidsbe
United Kingdom
Almost 3 years using the app
February 12, 2021

Saves a load of hassle on returns and we can now process them alot better, customers are used to simple returns by the massive online companys & this helps us keep the process smooth and quick!

TNV Truck & Van Parts
United Kingdom
Almost 3 years using the app
December 2, 2021

It's great to be able to offer returns using Collect+ just like our bigger competitors do. The charges are really good and the app is very easy to use. Also the customers do most of the work so we can just sit back and wait for the items to be returned, allowing us to focus on growing our brand.

Unified Boxing
United Kingdom
Almost 3 years using the app
September 1, 2021

Easy to set up everything and easy to use too. I had an issue with something that didn't worked as it should and the chat replied to me fast and Clicksit fixed the problem. The translation page is essential if you have customers from different countries.

Joheela
France
Almost 3 years using the app