Sorted Returns Center , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.
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Very good experience with this app. Great customer support and seamless returns process.
Id recommend
Thank you for your positive review,
We are really glad you are enjoying the app!
All the best
Sorted Returns
Thank you to the Sorted team, especially Aslam, for being so helpful in resolving
a rare problem.
Brilliant communication and updates throughout the process
thank you
This app has really helped me with my small business. I have found the team extremely helpful and friendly! Jodie especially. They are available on live chat which is very useful, they help me set up the app and were very patient. I also just processed my first return, I wanted to hide the return address and just use a barcode..this was explained to me step by step! keep up the great work - some feedback, would be great to have the return address hidden with the print at home option! - I would highly recommend this app
Really simple to set-up and support readily available if you’re unsure about anything. Easily customisable portal, my customers so far have preferred to use a prepaid option. Thanks!
Clicksit provides a really convenient way to track return/exchange requests. We were handling all of our returns via email previously, so having a dashboard to view and approve requests has been a major improvement. The app also adds a degree of professionalism to our store that customers seem to appreciate.
We recently started working with this app, so far we have had a very good experience and the system works easily! We look forward to using the app!
O aplicativo é excelente e ajuda a organizar melhor o processo de troca/devolução. Além de tudo, a instalação é bem simples.
Really easy to use and has helped manage our returns easily. Customer service is very responsive as well. I would recommend this app to other merchants. Would be nice if you could actually refund directly from the app as well.
The app is pretty perfect given it is free. Very easy to manage and accept/reject requests. The app had good trifurcation: RETURN, EXCHANGE or REFUND which added customer convenience, in our case.
There was good support to put the Returns button next to the orders on the customers' order page - although a suggestion, this could have been done either by the app or a Help Page with the guidelines would help all.
This app has really helped me streamline my return process, which I have been grateful to not have to deal with. I love that it makes a custom returns page for you, and sends out automated emails to make my job easier. Great App!