Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.
Refine
-
By rating
We recently started working with this app, so far we have had a very good experience and the system works easily! We look forward to using the app!
O aplicativo é excelente e ajuda a organizar melhor o processo de troca/devolução. Além de tudo, a instalação é bem simples.
Really easy to use and has helped manage our returns easily. Customer service is very responsive as well. I would recommend this app to other merchants. Would be nice if you could actually refund directly from the app as well.
The app is pretty perfect given it is free. Very easy to manage and accept/reject requests. The app had good trifurcation: RETURN, EXCHANGE or REFUND which added customer convenience, in our case.
There was good support to put the Returns button next to the orders on the customers' order page - although a suggestion, this could have been done either by the app or a Help Page with the guidelines would help all.
This app has really helped me streamline my return process, which I have been grateful to not have to deal with. I love that it makes a custom returns page for you, and sends out automated emails to make my job easier. Great App!
Great app, no fuss returns and great customer service. I needed some extra assistance with setup and we had it sorted out very quickly.
Absolutely great app, really helps keep a track of customer returns. Would definitely recommend. You have nothing to lose by trying it
Great app, streamlined the return process which equals happy customers!
Has helped alot with our trust rating and we have seen an increase in orders!
Thanks guys!
I am really impressed so far. The app is professional looking, customizable and all automated. The app is exactly what I've been looking for to handle returns. There are still some areas that I may need help with setting up but so far is working flawlessly. The customer services have been really great in helping me getting started and with the advice they've given me. Thank you!
Great App, Works exactly as needed. Little issue getting setup. Great customer service. Issue fix in no time. Highly recommend.